New Article Names 6 Technology Options to Improve Service and Enable Growth for SMB Retailers

Hoboken, New Jersey (PRWEB) July 23, 2014

A new article from eMazzanti Technologies discusses rapidly changing retail technologies and identifies the benefits of adopting affordable, emerging technology options. The article helps businesses evaluate which changes are practical and their potential impacts on growth.

With todays rapid adoption of mobile technology and increased data security threats, five year old retail technology doesnt cut it, stated Carl Mazzanti, CEO eMazzanti Technologies. Retail businesses can do more to promote growth, increase profits and ensure survival with a technology refresh than almost anything else.

The informative article, 6 Technology Options to Improve Service and Enable Growth for SMB Retailers, lists options available today and already in use in some forward-looking SMB retailers. Below are a few excerpts. Click here for the complete article.

6 Affordable Retail Technology Options to Grow the Business

Here are six technology improvements a retail business can affordably implement to get ahead of the competition and position the organization for growth.


Lumen21 Awarded Technology Firm of the Year from U.S. Department of Commerce Minority Business Development Agency

Orange, CA (PRWEB) July 22, 2014

Lumen21 is the recipient of the 19th Annual U.S. Department of Commerce Minority Business Development Agency (MBDA) Technology Firm of the Year Award for Los Angeles in partnership with City of Los Angeles Mayor’s Office of Economic Development (MED). The award recognizes firms that have shown success and growth in their respective industries while recognizing the outstanding achievements of entrepreneurs, individuals and organizations that have demonstrated leadership and commitment in advancing the minority business community. Lumen21 was recognized under the technology sector by the program.

“The MED awards were created to recognize individuals and firms who exemplify entrepreneurial innovation and a commitment to creating jobs while helping our nation remain competitive in the global economy,” said Alejandra Castillo, MBDA Acting National Director.”

Lumen21 is a global company that has been a trusted source for organizations over the years by providing managed services and application development. Recently, Lumen21 has placed a special emphasis on building a reseller channel to deliver its compliant cloud computing solutions. These highly-customizable solutions provide organizations with all the benefits of cloud computing accompanied by the visibility and controls required by federal or industry regulations. Whether it is health care organizations struggling with HIPAA compliance, retail businesses dealing with PCI DSS or financial service firms and GLBA, Lumen21 ensures their clients can worry less about being compliant and focus more on growing their business.

This is a wonderful recognition of the hard work and accomplishments of the employees of Lumen21 and I am honored to represent our organization as it receives this award, says Eduardo Don Jr., President of Lumen21. A great deal of work has gone into the continued growth of our company and its nice to see the results and recognition this award exemplifies.

Lumen21 provides the following services:

Managed Infrastructure and IT Security Services
Custom Application Development
IT/Business Consulting
Compliant Cloud Computing Infrastructure

Resellers looking to partner with Lumen21 and learn more about the benefits of offering Compliant Cloud Computing to their clients can contact the company directly for more information at

About Lumen21

Lumen21 is an award-winning global technology firm focused on delivering the highest quality IT services to its clients and resellers. Their main offerings include 24×7 managed services, custom application development, compliant cloud computing, and IT/business consulting. Lumen21’s depth of experience, industry best practices, and focus on innovation means their clients benefit from less complex, professionally managed technology infrastructures and applications. In particular, organizations required to comply with federal or industry regulations (i.e. HIPAA, PCI DSS, and GLBA etc.), gain improved visibility and control over their applications and data with Lumen21’s innovative compliant cloud computing solutions. To find a reseller or learn more, visit

About the U.S Department of Commerce MBDA

MBDA is the only Federal agency dedicated to the growth and global competitiveness of U.S. minority-owned businesses. Our programs and services better equip minority-owned firms to create jobs, build scale and capacity, increase revenues and expand regionally, nationally and internationally. Visit


Media Contact: Len Fernandes, 1-888-317-4687 ext. 702, len(at)firecrackerpr(do)com

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Phoenix Aerial Systems Proudly Announces a New Class of LiDAR Mapping Technology

Los Angeles, CA (PRWEB) July 19, 2014

Phoenix Aerial Systems, a leading manufacturer of LiDAR mobile mapping systems, announced today the launch of the worlds first survey-grade LiDAR system for small-unmanned aircraft. The innovative system called the Phoenix AL2 was designed to meet the needs of an emerging UAV surveying market in terms of precision, cross-platform flexibility and weight optimization.

Measuring only 14 x 22 x 18 cm and weighing less than 13lbs (5.8 kg), the Phoenix AL2 is one of the lightest survey-grade LiDAR mapping systems on the market. Processing over 700,000 points per second with a 360

Healthcare Information Technology Software & Services Market Analysis for IT BPO & EMR Vendor Report Available at

Dallas, Texas (PRWEB) July 04, 2014

“PharmaSphere: Healthcare Information Technology Software and Services Report Vertical Market Analysis of Leading IT Business Process Outsourcing and Electronic Medical Record Vendors” report discusses the various platforms, service models, and go-to-market strategies of the major players in the IT BPO, and EMR markets. The research provides an assessment of vendor strategies, outsourcing agreements, significant deals and corporate developments, and contract vehicles signed by these BPO and EMR firms over the past three years.

Key Questions Answered

Presence Technology Awarded a 2014 Communications Solutions Product of the Year Award

Atlanta, GA (PRWEB) June 30, 2014

Presence Technology announced today that TMC, a global, integrated media company, has awarded Presence Web Agent a 2014 Communications Solutions Product of the Year Award.

We are honored to have Presence Web Agent recognized as one of the most innovative products on the market, said Mike Mandato, Executive Vice President for Presence Technology in North America. WebRTC transforms the browser by allowing agents to receive inbound and outbound calls via the browser. The full featured Presence Web Agent desktop, powered by WebRTC, eliminates the need for a physical or soft phone within the contact center. Agents can now receive their multi-media interactions and voice calls right through their browser, making it a truly 100% web-based agent station.

WebRTC is a significant step forward in realizing the goals of modern business and Presence was quick to embrace it early on. By integrating WebRTC technology, Presence Web Agent omits the use of third party plug-ins and runs in almost any browser. Since there is no software to install, Presence Web Agent affords its customers the flexibility to implement a remote workforce model, reduce expenses and save time, while ensuring business continuity to meet customer expectations.

Congratulations to Presence Technology for receiving a 2014 Communications Solutions Product of the Year Award, said Rich Tehrani, CEO, TMC. Presence Web Agent has demonstrated true innovation and is amongst the best solutions that facilitate voice, data and video communications brought to market in the past twelve months. I look forward to continued excellence from Presence Technology in 2014 and beyond.

TMC announced the 2014 Communications Solutions Product of the Year Award winners via press release.

About Presence Technology

Presence Technology is a leading provider of multi-channel contact center solutions. Presence software enables contact centers to optimize resources and increase efficiency within the communication process with their customers. Their award winning software solutions are consistently recognized for quality and innovation, most recently receiving the Visionary 2013 Gartner Magic Quadrant for CRM Web Customer Service Applications. Presence has a portfolio of global clients serviced by a team of highly skilled professionals, and a network of strategic partners in North America, Latin America, Europe, and Africa supporting their efforts around the world.

For more information visit

About TMC

TMC is a global, integrated media company that helps clients build communities in print, in person and online. TMC publishes multiple magazines including CUSTOMER, INTERNET TELEPHONY, M2M Evolution and Cloud Computing. TMCnet is read by more than 1.5 million unique visitors each month, and is the leading source of news and articles for the communications and technology industries. TMC is also the producer of ITEXPO, the worlds leading B2B communications event, as well as industry events: M2M Evolution; Cloud4SMB Expo; DevCon5; HTML5 Summit; Super Wi-Fi Summit, CVx; AstriCon; StartupCamp, and more. Visit TMC Events for a complete listing and further information.

For more information about TMC, visit

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Converged Technology Professionals, Inc. Achieves a Microsoft Silver Small Business Competency

Chicago, IL (PRWEB) June 24, 2014

Converged Technology Professionals, a nationally-recognized, award-winning unified communications and mobility solutions provider, today announced it has achieved a Silver Small Business competency, demonstrating its ability to meet Microsoft Corp. customers evolving needs in todays dynamic business environment. To earn a Microsoft silver competency, partners must successfully demonstrate expertise through rigorous exams, culminating in Microsoft certifications. And to ensure the highest quality of services, Microsoft requires customer references for successful implementation and customer satisfaction.

Converged Technology Professionals expertise in cloud solutions and telecommunications integration makes them a clear choice for voice, data, or cloud needs. Converged ensures customers receive the best possible experience by delivering expert installation, recurring training opportunities, and world-class customer support.

It is an honor to receive the Microsoft Sliver Small Business competency. It serves as a testament to our expertise in todays technology market and demonstrates our knowledge of Microsoft and its products, said Eric Peterson, President of Operations at Converged Technology Professionals. Our objective has always been to serve our customers as technology advisers for their business demands. The Microsoft competency validates our commitment and capabilities to prospective customers.

By achieving a silver competency, organizations have proven their expertise in specific technology areas, placing them among the top 5 percent of Microsoft partners worldwide, said Phil Sorgen, corporate vice president, Worldwide Partner Group at Microsoft Corp. When customers look for an IT partner to meet their business challenges, choosing a company that has attained Microsoft competencies is a smart move. These are highly qualified professionals with access to Microsoft technical support and product teams.

Earning the Microsoft Small Business competency demonstrates partner expertise and commitment to deliver solutions tailored to Small Business customer requirements. Given the focus on adoption of Cloud computing by over 50% of SMBs in the near future to drive their business operations, partners that invest in this competency are ready to address the rising customer demand for Microsoft cloud solutions based on Office 365, Windows 8, Windows Small Business Server, Windows Intune and CRM Online.

The Microsoft Partner Network helps partners strengthen their capabilities to showcase leadership in the marketplace on the latest technology, to better serve customers and, with 640,000 Microsoft partners in their ecosystem, to easily connect with one of the most active, diverse networks in the world.

About Converged Technology Professionals

Converged Technology Professionals, with offices in Chicago, Crystal Lake, Milwaukee, and Indianapolis, is a nationally-recognized, award-winning unified communications and mobility solutions provider for ShoreTel, based in the Midwest and serving a wide range of organizations from medium-sized businesses to multi-site large enterprises for their mobility, voice, and data needs. CT-Pros also offers cloud-communication VoIP services with ShoreTel Sky. CT-Pros best-in-class customer service combined with ShoreTels UC and mobility solutions assist companies within a multitude of vital industries including healthcare, financial services, manufacturing and the public sector meet their constantly-evolving technology needs. The company has a customer base spread over six continents and is one of the fastest growing VARs in the United States with last years annual sales growth of over 200%. For more information, visit

All product and company names herein are trademarks of their respective owners.

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New Keyboarding Approach for Schools Uses Latest Video and Cloud Technology

New York City, NY (PRWEB) June 05, 2014

eReflect proudly presents Ultimate Typing on the cloud, the latest educational solution for schools. eReflects keyboarding approach for schools rests on a simple principle: providing schools and students an affordable solution thats easy to implement, with immediate benefits. Ultimate Typing EDU is now available as a service, allowing interested schools to opt for a cloud-based keyboarding learning software.

At the moment, many schools are making the transition to cloud educational software in view of the many benefits they offer. Cloud technology is more flexible than locally downloaded software, allowing the user uninterrupted access no matter their local server bandwidth. What is more, the capacity of providing access to the system from anywhere means that schools can give login details to students who wish to further practice their keyboarding and other skills during after-school hours.

Using the cloud for teaching keyboarding will soon be the norm, eReflect predicts. Ultimate Typing EDU is paving the way for the switch from purchase-and-download software to purchase-and-log-in ones.

Software as a service not only benefits the students, but schools as well. The school can scale up or scale down its demand for typing software as enrollment changes. Theres no need to attempt to predict future need, and schools save thousands of dollars that would otherwise be wasted on purchasing costly hardware and software that are never put into use.

In addition, by using the cloud version of Ultimate Typing, a school administrator wont have to worry about purchasing the latest version of the software or keeping up with upgrades. Self-improvement software company eReflect will always provide the most up-to-date version of their touch typing tutor. Maintenance is also an unknown word when it comes to cloud-based software.

Cloud computing is gradually but surely establishing its presence in the field of education, and teachers and students alike will benefit substantially from this switch to the software-as-a-service model.


For more details on Ultimate Typing EDU please visit

About Ultimate Typing

Ultimate Typing software is designed specifically for the improvement of typing skills. Created by eReflect, a world leader in e-learning and self-development software, Ultimate Typing has been informed by the latest developments in the science of touch typing.

Since its creation in 2006 by Marc Slater, the company has already catered to over 112 countries all over the world, offering products with the latest cutting-edge technology, some of which are among the worlds most recognized and awarded in the industry.

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Internet of Things Technology & Application Market Worth $1423.09 Billion by 2020 New Report by MarketsandMarkets

(PRWEB) June 04, 2014

According to a new market research report “Internet Of Things Application & Technology Market by Communication Technology (ZigBee, Z-Wave, Bluetooth, Wi-Fi, NFC, RFID), Application Vertical (Building Automation, Consumer, Wearable Electronics, Industrial, Automotive & Transportation, Agriculture) & Geography – Global Trends & Forecasts to 2014 – 2020” published by MarketsandMarkets, the value of Internet of Things market was worth $ 1029.5 Billion in 2013, and is expected to reach $ 1423.09 Billion by 2020, at an estimated CAGR of 4.08% from 2014 to 2020.

Browse more than 149 market data Tables with 68 Figures spread through 452 Pages and in-depth TOC on “Internet of Things Application & Technology Application & Technology Market”

Early buyers will receive 10% customization on this report.

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The term ‘Internet of Things’ from its early introduction in 1990s by Mark Weiser has evolved enormously and now it has taken the centre stage. “Internet of Things” was the theme of 2014 – Consumer Electronics Show (CES) which was held in Las Vegas, U.S. on January 5, 2014. Over the next decade, ‘Internet of Things’ (IOT) is expected to transform our world.

With new technological inventions and its seamless integration in our day to day lives, it is evident that Internet of Things concept is already laying down the foundation for a promising future. Few trends in technology and application are acting particularly as future IoT enablers which may help in shaping the future of the IoT. Some of these critical technology trends which are expected to have a huge impact on IoT evolution are IPV6, sensor proliferation, cloud computing, big data, and faster communication standards such as 4G-LTE and beyond.

Internet of Things Application & Technology Market has revolutionized the consumer application industry. Various other IoT applications are also evolving and will further drive opportunities for many industry players across the vast IoT ecosystem. The detailed segmentation by applications included in the report covers all the major smart devices used in Internet of Things such as smart thermostats, meters, plugs, hubs, locks, and many more. The major IoT application segments that have been extensively covered in the report are building automation, industrial, consumer, wearable electronics, automotive & transportation, and agriculture. Besides, major wired and wireless communication technologies, protocols, and standards have been discussed in the report. Whereas, the geographical segmentation section gives the Internet of Things market for various geographical regions namely, Americas, EMEA, and APAC.

Apart from the segmentation, the report also covers other market aspects for the Internet of Things such as drivers, restraints, opportunities, burning issues, and winning imperatives in detail. It also evaluates the market through various models such as the Porter’s five forces model, and analyzes the market’s intermediate-level value chain, functional ecosystem, and company landscape. This report, based on the extensive research study on Internet of Things, is aimed at identifying the various market segments and sub-segments through an extensively detailed classification. It also profiles more than 10 key players in this market along with the in-depth competitive landscape.

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About MarketsandMarkets

MarketsandMarkets is a global market research and consulting company based in the U.S. We publish strategically analyzed market research reports and serve as a business intelligence partner to Fortune 500 companies across the world.

MarketsandMarkets also provides multi-client reports, company profiles, databases, and custom research services. M&M covers thirteen industry verticals, including advanced materials, automotives and transportation, banking and financial services, biotechnology, chemicals, consumer goods, energy and power, food and beverages, industrial automation, medical devices, pharmaceuticals, semiconductor and electronics, and telecommunications and IT.

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Business Process Management (BPM), Wearable Technology for Animals and Printing Equipment for Printed Electronics Market: Industry Research Report, Cloud, Mobile: MRRBIZ

Albany, NY (PRWEB) June 03, 2014

Business Process Management (BPM) Cloud, Mobile, and Patterns Responsive to Shift to Interconnection Between Lines of Business

Research announces that it has published a new study: Business Process Management (BPM), Cloud, Mobile, and Patterns: Market Shares, Strategy, and Forecasts, Worldwide, 2014 to 2020. The 2014 study has 625 pages, 241 tables and figures. Worldwide markets are poised to achieve significant growth in the cloud computing realm. As people move to cloud computing and use their smart phones and tablets to access apps, exception management of business process becomes a significant aspect of doing business. Patterns are being used to control automated process better and interact with it in a more flexible manner, utilizing templates to control the repeatability of model creation.

Systems business process management software are providing automated process for achieving the ability to connect people across applications. Within the siloed lines of business, BPM software capability extends the reach of everyone; it extends the access to information needed to do a job. As enterprises realize that automation of process is key to market growth, BPM is creating new market opportunities.

Visit complete report here:

IBM is the leader in business process management (BPM). IBM is the leader because it has invested in integration and analytics technology needed to achieve comprehensive IT systems implementation that achieves support for collaborative systems. The implementation of BPM depends on a broad set of process technology frameworks that interact seamlessly to achieve the end point integration needed to manage complexity of modern IT systems. IBM stands alone in the IT industry with that capability of managing complexity.

IBM SOA is used to implement cloud systems that stretch the boundaries of the enterprise to user end points, permitting marketing departments to target smartphones, implementing management decentralization and supporting user empowerment. SOA forms the base for business intelligence (BI) and analytics systems. It enables organizational ability to perform diagnostic analytics.

Business process management software provides the ability to connect people across applications within the BPM software capability. As enterprises realize that automation of process is key to market growth BPM is creating new market opportunities. Innovation depends on process automation. BPM software is critical to enabling solutions. Software is a strategic business asset used in every industry at every level. Software is necessary to provide automated process.

According to Susan Eustis, lead author of the WinterGreen Research team that prepared the study, Cloud computing, mobile computing, and smart devices represent the major forces impacting business process management (BPM) markets. IBM and others are leveraging patterns to gain competitive advantage in enterprise BPM markets. Managers use large BPM systems and small and mid-size business use the BPM cloud.

Ms Eustis continued, BPM is evolving cloud SaaS for business applications to accomplish work. The opportunity to implement apps that make automated process more responsive to the needs of customers, partners, suppliers, and distributors, people use business process management (BPM) as the need for automation tools to help workers is upon all of us.

Business process management software is achieving the ability to connect people across applications. Within the siloed lines of business BPM software capability extends the reach of everyone; it extends the access to information needed to do a job. As enterprises realize that automation of process is key to market growth, BPM is creating new market opportunities.

Innovation depends on process automation. BPM software is critical to enabling solutions that leverage automated process effectively. Software is a strategic business asset used in every industry at every level. Software is necessary to provide automated process.

IBM BPM platforms gained market share again as the company extended its functionality to encompass more cloud and address more of the process interactions that occur on an everyday basis in an enterprise. IBM is positioning to let people connect across the lines of business from within the business process applications. This ability to connect immediately is improving productivity. If the shipping department needs to talk to the order department, that can be done form within the business process management application.

Messaging and collaboration are key aspects of Business Process Management (BPM) making processes more efficient. When people can work things out as a problem occurs, then the delays are eliminated and the business runs far more efficiently.

Consideration of Business Process Management (BPM) Market Forecasts indicates that markets at $ 3.4 billion will reach $ 10 billion by 2020. Growth comes as automation of process adapts more efficiently to collaboration between people and provides interactive process based on exception management.

Download full report with TOC:

Table of Contents

Business Process Management (BPM) Executive


Business Process Management Market Driving Forces

BPM Market Driving Forces

Cloud And Mobile Computing Redefine BPM

Innovation Drives Markets

Business Process Management Market Shares

Business Process Management (BPM) Market Forecasts

Browse Full Report With TOC:

1. Business Process Management (BPM) Market Definition and Market Dynamics

1.1 Speed And Complexity Of Business Operations

1.2 Growth of Bottom Line While Managing Response to Regulation

1.2.1 Respond Quickly To Regulatory Changes

1.2.2 Mitigate Risk And Manage Compliance

1.2.3 Promote The Right Offer, At The Right Time, Though The Right Channel

1.3 Business Process Management Defines How An Enterprise Operates

1.3.1 BPM Process Modeling

1.3.2 BPM Targeted Solution Frameworks, Embedding Agile Project Management Features

1.3.3 Collaboration Key To BPM Program Success

1.3.4 BPM Acquisitions

1.4 Business Process Management Platforms

1.4.1 Comprehensive Risk Analysis

1.5 Business Process Management Functions

1.5.1 Execution of Business Processes

1.5.2 Integration Aspects of BPM

1.5.3 BPM Supports Overlapping Systems

1.5.4 SOA / B2Bi Systems

1.5.5 A Comprehensive BPM Platform

1.6 BPM Web Services

1.6.1 A Business Process Monitoring, Analysis and Control Platform

1.7 Social Media Internet Scale Enterprise Applications

1.7.1 Social Media Design Patterns

1.7.2 Social Media Spawns Big Data

1.7.3 Network Effects

1.7.4 Collaboration

1.7.5 Social Networking Heuristics

1.7.6 Wiki-Style Collaborative Editing

1.8 Core Competencies of Social Media

1.9 Social Media Next Generation Applications

1.10 Social Media Impact On Business Environment

1.10.1 Social Media Customer Service and Marketing Communications

1.11 Blogging

1.11.1 Architecture of Participation

1.11.2 Permalink Functionality

1.12 Organization Central To BPM Strategy

1.12.1 Organizational Changes

2. Business Process Management (BPM) Market Shares and Market Forecasts

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Jelastic Appoints Technology Veteran John Derrick as CEO and Announces Additional Funding

PALO ALTO, California (PRWEB) September 04, 2013

Jelastic Inc., a leading provider of an advanced and scalable Platform-as-a-Service (PaaS) and winner of the prestigious Dukes Choice Award, today announced the appointment of John E. Derrick as the companys new Chief Executive Officer. As a renowned, proven business leader of private and public technology companies, Derrick will lead the companys worldwide vision, global operations, strategic channel alliances and market expansion of the industrys first Zero-Code-Change PaaS solution for private and public cloud environments. He will reside in the companys Silicon-Valley based headquarters in Palo Alto, California. Derrick joins company Founder and Chief Technologist Ruslan Synytsky, who was recently named as CTO, and was responsible for leading Jelastic from inception through the companys critical technology validation and development phase.