Highland Solutions Announces the Company’s Successful Completion of the SOC 2 Type II Audit


Chicago, IL (PRWEB) July 25, 2014

Highland Solutions, a global enterprise technology and business solutions consultant, is pleased to announce the company’s successful completion of the Service Organization Control (SOC) 2 Type II audit. Completion of the audit indicates that the policies, communications, procedures and monitoring of controls have been implemented by Highland Solutions and tested by an independent certified public accounting firm.

“The significance of this certification is that our clients can feel confident that Highland is just as committed to the security and integrity of their data and systems as they are,” stated Jeff Nixon, chief operating officer of Highland Solutions. “With strong internal controls, and the ability to build secure and client-centric business solutions, we are able to help our clients achieve their goals of being more productive, competitive and compliant.”

Highland Solutions’ audit included a full evaluation of the following:

Security, ensuring the system is protected against unauthorized access (both physical and logical);
Availability, indicating the system is available for operation and use as committed or agreed; and
Processing integrity, confirming the system processing is complete, accurate, timely and authorized.
“Highland Solutions’ focus on strong internal controls is evident in this report,” says Jim Jimenez, managing partner at SSAE 16 Professionals, LLP. “The successful completion of this audit is a testament to Highland Solutions’ integrity, accountability, and its commitment to its clients.”

The audit undergone by Highland Solutions was conducted in accordance with the AICPA SOC reporting standards. The audit was conducted by SSAE 16 Professionals, LLP, a full service PCAOB registered CPA firm providing SSAE 16 (SOC 1), SOC 2, and SOC 3 audits. SSAE 16 Professionals, LLP evaluated Highland Solutions’ design and operating effectiveness of internal controls and processes related to the Security, Availability and Processing Integrity Trust Services Principles.

The report reaffirms Highland Solutions’ commitment to operational excellence and specifically covers controls relevant to Security, Availability and Processing Integrity.

About SSAE 16 Professionals

SSAE 16 Professionals, LLP is one of the nation’s leading firms specializing in SSAE 16 (SOC 1), SOC 2, and SOC 3 audits and readiness assessments. Each of our professionals has over 10 years of relevant experience at “Big 4” and other large international or regional accounting firms. Each professional is certified as a CPA (Certified Public Accountant), CISA (Certified Information Systems Auditor), CIA (Certified Internal Auditor), CISSP (Certified Information Systems Security Professional), and/or MBA (Master of Business Administration). For more information, visit SSAE16Professionals.com.

About Highland Solutions

Highland Solutions is a global provider of enterprise solutions at the nexus of business and client relationships. Through strategic partnerships and a deep understanding of our clients’ business processes, Highland Solutions has continuously evolved with the rapidly changing technology landscape. Our service offerings include custom development, cloud computing, systems integration, mobile applications, ecommerce, social business platforms and customer relationship management (CRM) systems. For more information, visit highlandsolutions.com.

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CoNetrix Announces Successful Completion of an SSAE 16 Examination


Lubbock, TX (PRWEB) January 09, 2013

CoNetrix is pleased to announce the successful completion of an SSAE 16 examination. The exam, formally known as a Report on Controls at a Service Organization (SOC 1) was performed by BrightLine CPAs & Associates, Inc., an independent CPA firm, for Virtual Cloud and Exchange Hosting Services.

SSAE (Statement on Standards for Attestation Engagements) No. 16, Reporting on Controls at a Service Organization (AICPA, Professional Standards, AT sec. 801) is an attestation standard that superseded the SAS 70 audit standard and establishes the requirements and guidance for reporting on controls at a service organization relevant to user entities internal control over financial reporting.

Successful completion of the SSAE 16 allows CoNetrix to meet the needs of its customers in regards to hosted network services on CoNetrix servers. The examination is meant to determine the effectiveness of the controls that service organizations, like CoNetrix, implement to prevent, or detect and correct, errors or omissions in the information provided to customers.

During the examination, CoNetrix identified nine categories of control objectives to mitigate risks associated with the Aspire Cloud Hosting Service. Specific control objectives have been specified in the following categories:

Data Backup
Network Security
Physical Security
Environmental Security
Virtual Machine Security
Operating System Security
Exchange Security
Maintenance and Change Management
Network and Systems Availability and Monitoring

Through its Aspire Cloud Hosting product, CoNetrix provides virtualized cloud and mail Exchange hosting services to small and medium sized businesses, and other companies and financial institutions (banks, savings associations, credit unions, and trust companies) requiring a high level of security for their operations. Customers are offered a suite of managed IT solutions, up to and including fully managed networks and infrastructure. User systems are secured logically and physically, and monitoring of systems helps ensure reliable availability.

CoNetrix Aspire Cloud Hosting specifically includes the following services:

Maintenance to current service pack and patch levels for products licensed and installed on servers hosted by CoNetrix, including Microsoft software, Adobe Reader and Adobe Flash, Apple QuickTime and Java Runtime Environment.
Weekly full backup and nightly incremental backup of hosted servers
Maintenance of anti-virus updates on all hosted servers
Maintenance of firewall systems at the CoNetrix facility for hosted servers
Maintenance of telecommunications connectivity at the CoNetrix facility
Monitoring of server uptime and availability
Licensing for all Microsoft servers and applications hosted at the CoNetrix facility
Setup of new user accounts for hosted Exchange

In addition to providing Aspire Cloud Hosting services, CoNetrix also offers network consulting, network design and implementation projects, IT audits and security assessments, and tandem security and compliance software that includes modules for business continuity planning, risk assessments, policies and vendor management.

CoNetrix is committed to an annual examination in its performance in order to maintain its standards of security and deliver the highest quality in cloud hosting services to its customers.







Successful Instances: Connect First Overhauls its East Coast Platform Creating A 400% Capacity Increase

Atlanta, Georgia (PRWEB) April 04, 2013

Keeping an edge over competitors in the cloud computing industry is no easy task, but Connect First is gaining a competitive advantage. In the next 30 days, the cloud based contact center infrastructure company will be completing a massive overhaul project on the East Coast instance of its award winning Contact Center Software.

This infrastructure overhaul is really exciting. It will increase our agent capacity by over 400%. Additionally we are beefing up our network monitoring and DDoS defensives. stated CEO, Geoff Mina. This upgrade will be completely transparent to our end users, meaning zero downtime for customers.

This project marks a significant capital investment for Connect First. When asked, Geoff boasted, The investment is well worth it and the network deployment team has been working long hours to ensure this upgrade goes flawlessly. The projected completion of the in place upgrade is early May 2013.

Connect First, Inc. is a privately held cloud contact center solutions company hailing out of Boulder, Colorado. Their primary focus is on providing the most scalable and agile contact center solutions, including ACD, Predictive Dialer, IVR, and Cloud Routing, while providing passionate, in-house customer service. With new hardware on the east coast, the company will be continuing to provide and uphold its excellence in its cloud contact center solutions for their customers.

About Connect First: Connect First is an award-winning SaaS telecommunications and cloud contact center software provider that focuses on customer satisfaction and elegant hosted solutions. Connect First offers a robust platform, designed and supported by a team of highly experienced engineers, designers and business analysts, and backed with personalized in-house customer care.

Insite Software Reports Successful Third Quarter, Cites Ecommerce Sales and Industry Recognition


Minneapolis, MN (PRWEB) October 09, 2012

Insite Software, a leading provider of B2B and B2C ecommerce platforms and shipping solutions, announced today that it completed a successful third quarter by signing 32 new deals, including two high-profile consumer-centric site designs for Mitsubishi Corporation and Carnival Cruise Lines. In addition, Insite Software reports that its enterprise ecommerce platform, InsiteCommerce, was recognized by a leading industry analyst firm as a solution for B2B organizations looking to add ecommerce functionality.

We are pleased to be working with leading business-to-consumer (B2C) brands like Carnival Cruise Lines and Mitsubishi Corporation to create online ecommerce experiences that delight exceed their customers expectations, said Brian Strojny, CEO of Insite Software. The InsiteCommerce platform serves the mid-market manufacturer and distributor equally as well as the enterprise-level organization with its highly-customizable design and robust integration to leading ERP systems. InsiteCommerce provides the industry-leading functionality that our clients require and the consumer-centric experience their customers demand.

InsiteCommerce is the leading B2B and B2C ecommerce platform for enterprise organizations in manufacturing, distribution, and retail. Built with the unique workflows and business rules of these industries in mind, InsiteCommerce provides deep integration within a wide variety of ERP systems, including Epicor, Infor, Sitecore, Microsoft Dynamics, Oracle, Sage and SAP. InsiteCommerce is one of the only ecommerce solutions providing multiple cloud hosting options including Amazon Web Services and Microsoft Azure.

InsiteCommerce allows users to:

Automate ecommerce operations with deep integration to the ERP and other back-end systems.

Attract more qualified traffic with full control over ecommerce site URL generation and search engine optimization (SEO).

Engage site visitors and close the deal with intuitive and user-centered site design.

Create compelling online promotions with no programming experience required and sell more to each customer using the Promotions Engine included in InsiteCommerce.

Control ecommerce content and rapidly deploy content changes with the InsiteCommerce Management Console.

To learn more about the InsiteCommerce platform, visit: http://www.insitesoft.com/products/commerce/.

About Insite Software:

Insite Software is a leading provider of B2B ecommerce platforms and shipping solutions, serving more than 950 customers, design agencies and .NET development firms across the globe. Headquartered in Minneapolis, Minnesota, Insite Softwares solutions are used by leading manufacturers, distributors and retailers to sell and distribute their products to dealers, franchisers, stores, contractors, consumers and others. Insite offers ecommerce solutions for companies at all stages of adoption and addresses the unique needs of B2B and B2C sites. InsiteCommerces ecommerce development platform offers .NET and other development firms an advanced toolkit to become self-sufficient and deliver more ecommerce projects in a short period time. InsiteCommerce is fully integrated with a wide range of cloud platforms including Amazon Web Services and Microsoft Azure, CMS, CRM, and ERP providers including Epicor, Infor, Microsoft, Sage, SAP, and Sitecore. More information is available online at http://www.insitesoft.com, by phone at 866.746.0377, by email at info(at)insitesoft(dot)com, or on our blog.

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Logicalis Congratulates Arizona Schools on Successful E-Rate Season


Farmington Hills, MI (PRWEB) May 01, 2012

Arizona Schools have defined more than $ 300 million in technology initiatives they plan to complete under the federal E-Rate program which provides funding support to schools and libraries in their efforts to improve data connectivity and collaboration. Logicalis, an international IT solutions and managed services provider, is pleased to be part of that effort and proud to have received more than $ 36 million in contract awards for the upcoming E-Rate funding year, making it Arizonas No. 1 E-Rate P2 Service Provider for the second year in a row.

Arizonas K-12 schools and libraries have been steadily increasing their participation in the Federal Governments E-Rate program, developing technology plans that are winning national attention as they improve the educational experiences of students, teachers and parents across the state. Twelve Arizona schools elected to become new Logicalis customers with this most recent season, a vote of confidence in the E-Rate work Logicalis has long been performing throughout the state. Logicalis also placed in the top 10 in three separate IT categories in Ranking Arizona, one of Arizonas largest business opinion polls conducted by AZ Business magazine, another indicator of the solution providers area-wide expertise in information technology.

Arizona schools defined more than $ 300 million in technology initiatives that will improve connectivity and collaboration under the E-Rate program for FY15, says Chris Rafter, senior vice president and regional manager for Logicalis. We want to congratulate these Arizona school districts on the incredible technology advancements they have planned to benefit the students, parents and teachers in their districts, and to humbly thank our Arizona K-12 clients for putting their trust in Logicalis once again to aid them in achieving these important technology goals.

What is E-Rate?

The Schools and Libraries Program of the Universal Service Fund, commonly known as E-Rate, is administered by the Universal Service Administrative Company (USAC) under the direction of the Federal Communications Commission (FCC). It assists most schools and libraries in the United States by providing discounts to obtain affordable telecommunications and Internet access. It is one of four support programs funded through a Universal Service fee charged to companies that provide interstate and/or international telecommunications services: http://www.usac.org.

Logicalis Arizona Business Unit provides category-leading network and technology infrastructure solutions to K-12 schools; state, county and local governments; and a variety of commercial organizations in the Southwest, combining local support with Logicalis national managed services and cloud infrastructure.

Want to learn more about Logicalis and E-Rate?

About Logicalis

Logicalis is an international IT solutions and managed services provider with a breadth of knowledge and expertise in communications and collaboration; data center and cloud services; and managed services.

Logicalis Group employs over 2,500 people worldwide, including highly trained service specialists who design, specify, deploy and manage complex ICT infrastructures to meet the needs of over 6,000 corporate and public sector customers. To achieve this, Logicalis maintains strong partnerships with technology leaders such as Cisco, HP, IBM and Microsoft.

The Logicalis Group has annualized revenues of over $ 1 billion, from operations in the UK, US, Germany, South America and Asia Pacific, and is fast establishing itself as one of the leading IT and Communications solution integrators, specializing in the areas of advanced technologies and services.

The Logicalis Group is a division of Datatec Limited, listed on the Johannesburg and London AIM Stock Exchanges, with revenues of approximately $ 5 billion.

For more information, visit http://www.us.logicalis.com.

Business and technology working as one

Learn more about Logicalis activities through a variety of social media outlets.







Cetrom Reports Successful 2012 for Cloud Computing Services


Vienna, VA (PRWEB) January 29, 2013

Cetrom Information Technology, Inc. (Cetrom), a Cloud Computing pioneer and a leader in custom Cloud Management for global SMBs, today announced a successful 2012 for its Cloud Computing services. With a growing customer base, new staff, increasing revenue, and numerous industry accolades, Cetrom again reinvestednearly half a million dollars in 2012into Cloud development to support further expansion and continue to ensure its zero downtime promise and perfect track record.

The fanatical attention that Cetrom devotes to advancing its custom and hybrid Cloud Computing services is validated by the fact that the company experienced no interruptions throughout both the violent Mid-Atlantic storms of July and Hurricane Sandy in late October. Cetrom was also recognized through numerous industry awards including being named an Inc.500I5000 company and SmartCEO 100 Best-Run Company in Greater Washington. The company was included on CRNs Next-Gen 250, SmartCEOs Future 50, and Nine Lives Medias Talkin Cloud 100 lists; and awarded Cloud Computing magazines Cloud Computing Excellence Award.

Cetrom continued to add new customers throughout the year, most notably The Travel Team, a leading travel management company, and was ranked in the top five percent of all Microsoft Partners for customer satisfaction. This honor was complemented by the companys second Microsoft Gold Competency, which it secured for best-in-class expertise in hosting.

As the Cloud gained acceptance in 2012, Cetrom powered forward with continued year-over-year double-digit growth in revenue, said Christopher Stark, CEO, Cetrom. Im thrilled to see the positive impact that our Cloud Computing solutions are making on the success of our clients. Furthermore, I stand by my commitment to continue to reinvest in Cetrom so we will be ahead of the innovation curve and continue to provide our customers with top-notch products and services.

Cetroms custom Cloud Computing services provide small and mid-sized businesses with a unique combination of enterprise-class hosting and white-glove services, creating an all-in-one technology solution. With a 99.9 percent uptime guarantee, Cetroms highly secure Cloud management solutions provide flexible mobile workforce capabilities and the highest level of IT support services to its clients through a front-line customer support staff of senior-level, certified engineers.

About Cetrom Information Technology, Inc.

Founded in 2001, Cetrom Information Technology, Inc. (Cetrom) is a custom and hybrid Cloud Computing services pioneer named to the Inc. 500l5000 and CRN Next-Gen 250 that provides cutting-edge Cloud Management solutions with a track record of zero downtime to global SMBs. Cetroms enterprise-class IT support services are built on a best-in-class technology infrastructure and supported by high-end customer service and senior-level engineers. Headquartered in Vienna, Va., with offices and SSAE 16compliant data centers across the United States, Cetrom is a Microsoft Partner with multiple Gold Competencies, and a partner of leading technology providers such as Citrix, Dell, EMC2, Lenovo and CenturyLink. For more information, visit http://www.cetrom.net.







ComputerSupport.com Runs Successful Presentation at the Business Fundamentals Bootcamp Series at Worcester Polytechnic Institute: Using the Cloud for Disaster Recovery

Boston, MA (PRWEB) July 03, 2012

ComputerSupport.com, an innovative provider of reliable and cost-effective IT solutions, announces its recently featured presentation at the Business Fundamentals Bootcamp Series, held at Worcester Polytechnic Institute. The event, cosponsored by Supporting Strategies and Acceleration Partners, is one of several keynote speeches by Kirill Bensonoff, Founder and CEO of ComputerSupport.com.

The topic of the discussion, Using the Cloud for Disaster Recovery, is one of Mr. Bensonoffs specialties, which appeals to a diverse array of private businesses, public entities and other relevant groups. In addition, ComputerSupport.com has its own Disaster Recovery Service with features that include: onsite installation, instant server virtualization and a three-year hardware warranty, gives businesses the critical support necessary for data protection and continuity. Companies can learn more about this offering, and view an informative video about this hybrid service, at http://www.computersupport.com/disaster-recovery.html

This Bootcamp was yet another opportunity to meet an impressive collection of technical experts, corporate leaders and investors from the Greater Boston area. Their commitment to excellence a belief shared by fellow panelists and representatives from organizations such as VE Advisors, Inc. Fletcher Tilton, PC, Supporting Strategies and TriNet HR Corporation is of critical importance within the rapidly changing world of technology. This rule further applies to cloud-based services and disaster recovery systems, issues where ComputerSupport.com continues to emphasize security and innovation. I look forward to once again discussing this topic with my colleagues and the public at large, says Mr. Bensonoff.

About ComputerSupport.com

A recognized leader in its space, ComputerSupport.com provides 24/7 IT support, cloud hosting and staff augmentation services to small and medium businesses across the United States. Our clients range from 10 to 250 employees, spanning various industries such as professional and business services, healthcare, non-profit, manufacturing, finance, and others. Although each client may conduct business differently, their requirements are the same: technology must be cost-effective, reliable and be able to support their business long-term. Computersupport.com has been the recipient of Boston Business Journal and other awards.







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