Esquire Deposition Solutions Named Exclusive Platinum Reseller of the eDepoze Paperless Deposition Software System


Atlanta, GA (PRWEB) July 29, 2014

eDepoze, LLC (http://www.eDepoze.com), the leading paperless deposition software provider, today announced it has named Esquire Deposition Solutions (http://www.esquiresolutions.com), the nations leading provider of court reporting, video, and translation services, as its exclusive Platinum reseller partner.

Using eDepozes cloud-based, paperless deposition software, litigators simply bring a laptop or iPad to the depositioninstead of binders or boxes of paper exhibitsto mark and introduce exhibits electronically. eDepoze helps streamline the deposition while retaining the benefits of the familiar paper process.

Through this partnership, Esquires clients will have the ability to experience a robust, completely digital deposition experiencefrom electronic scheduling and video conferencing, through exhibits at deposition, to online repository and billingusing all of the innovative, time- and cost-saving tools Esquire offers.

Esquire is one of the largest court reporting firms in the world, and is a significant partner to have on board as an exclusive Platinum reseller, said Shawn Kennedy, Esq., CEO of eDepoze. With the commitment Esquire has made to achieve Platinum status, the firm further demonstrates its industry leadership by leveraging the latest technology to deliver convenience and significant cost savings to its clients.

Esquire has always been a leader in introducing cutting-edge deposition technologies to the legal community, said Esquire CEO Perry Solomon. The court reporting industry hasnt seen a technological shift like eDepoze since the introduction of realtime transcription. Esquire recognizes the importance of being in the forefront of that shift and eliminating the tedious paper shuffling that has always plagued litigators.

Upcoming Webinar

Attend the upcoming webinar, No Paper Required: Digital Depositions Have Arrived on Thursday, August 14, 2014, at noon EST, featuring presenters Shawn Kennedy, Esq., CEO of eDepoze, and Avi Stadler, Esq., General Counsel, Esquire Deposition Solutions, to learn more about what the complete digital deposition experience from Esquire Deposition Solutions and eDepoze can do for you.

About eDepoze, LLC:

eDepoze, LLC is a cloud computing company whose flagship product, eDepoze, is a powerful yet easy-to-use cloud-based deposition software systemwith an iPad or web browser interfacethat delivers the convenience, efficiency and cost-effectiveness of a paperless deposition while mirroring the tried-and-true deposition process that litigators have used for decades. eDepoze, LLC is headquartered in Irvine, CA. For more information, visit eDepoze.com.

About Esquire Deposition Solutions:

Esquire has been providing world-class deposition services for over 25 years. With more than 40 offices nationwide, Esquire offers exceptional convenience and local support for clients, featuring deposition conference rooms, and video conferencing and arbitration suites. Esquires dedicated, highly skilled local court reporters ensure that each deposition goes smoothly and is of the highest quality, wherever the case takes you.

Esquires technology, deep expertise in handling complex matters including Intellectual Property, Antitrust, Mass Torts, Construction and more, and focus on delivering superior client service have driven its unparalleled growth.

Service offerings include:

Highland Solutions Announces the Company’s Successful Completion of the SOC 2 Type II Audit


Chicago, IL (PRWEB) July 25, 2014

Highland Solutions, a global enterprise technology and business solutions consultant, is pleased to announce the company’s successful completion of the Service Organization Control (SOC) 2 Type II audit. Completion of the audit indicates that the policies, communications, procedures and monitoring of controls have been implemented by Highland Solutions and tested by an independent certified public accounting firm.

“The significance of this certification is that our clients can feel confident that Highland is just as committed to the security and integrity of their data and systems as they are,” stated Jeff Nixon, chief operating officer of Highland Solutions. “With strong internal controls, and the ability to build secure and client-centric business solutions, we are able to help our clients achieve their goals of being more productive, competitive and compliant.”

Highland Solutions’ audit included a full evaluation of the following:

Security, ensuring the system is protected against unauthorized access (both physical and logical);
Availability, indicating the system is available for operation and use as committed or agreed; and
Processing integrity, confirming the system processing is complete, accurate, timely and authorized.
“Highland Solutions’ focus on strong internal controls is evident in this report,” says Jim Jimenez, managing partner at SSAE 16 Professionals, LLP. “The successful completion of this audit is a testament to Highland Solutions’ integrity, accountability, and its commitment to its clients.”

The audit undergone by Highland Solutions was conducted in accordance with the AICPA SOC reporting standards. The audit was conducted by SSAE 16 Professionals, LLP, a full service PCAOB registered CPA firm providing SSAE 16 (SOC 1), SOC 2, and SOC 3 audits. SSAE 16 Professionals, LLP evaluated Highland Solutions’ design and operating effectiveness of internal controls and processes related to the Security, Availability and Processing Integrity Trust Services Principles.

The report reaffirms Highland Solutions’ commitment to operational excellence and specifically covers controls relevant to Security, Availability and Processing Integrity.

About SSAE 16 Professionals

SSAE 16 Professionals, LLP is one of the nation’s leading firms specializing in SSAE 16 (SOC 1), SOC 2, and SOC 3 audits and readiness assessments. Each of our professionals has over 10 years of relevant experience at “Big 4” and other large international or regional accounting firms. Each professional is certified as a CPA (Certified Public Accountant), CISA (Certified Information Systems Auditor), CIA (Certified Internal Auditor), CISSP (Certified Information Systems Security Professional), and/or MBA (Master of Business Administration). For more information, visit SSAE16Professionals.com.

About Highland Solutions

Highland Solutions is a global provider of enterprise solutions at the nexus of business and client relationships. Through strategic partnerships and a deep understanding of our clients’ business processes, Highland Solutions has continuously evolved with the rapidly changing technology landscape. Our service offerings include custom development, cloud computing, systems integration, mobile applications, ecommerce, social business platforms and customer relationship management (CRM) systems. For more information, visit highlandsolutions.com.

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Schneider Electric and Green Energy Corp Partner to Deliver Standardized Microgrid Solutions

Nashville, TN (PRWEB) July 17, 2014

Schneider Electric, a global specialist in energy management, today announced a partnership with Green Energy Corp to provide standardized microgrid solutions to a wide variety of public and private energy clients in the rapidly growing domestic and international microgrid marketplace. The partnership combines Schneider Electrics expertise in distributed energy resources and advanced power control with Green Energy Corps best-in-class open source Linux tools, including GreenBus 2.0, enabling new control features and improved ROI for customers.

A key element of our strategy is full-service implementation of microgrids. With North America projected to maintain its global leadership in microgrid capacity and increase its market share to 65 percent of the global market by 2020, now was the right time to join forces to deliver a solution that is positioned to meet this growing demand, said James Potach, Senior Vice President, Energy and Sustainability Service, Schneider Electric. Working with Green Energy Corp delivers a complete solution to the microgrid market, enabling Schneider Electric to provide thousands of its existing and new energy customers with options not previously available.

Our innovative open source software connects to any and all utility and client systems. That combined with our portfolio of patents and partnership with Schneider Electric we are now able to create smarter, scalable and repeatable microgrid solutions, stated Peter Gregory, founder and chairman of Green Energy Corp. With both companies having an extensive pipeline of projects, the partnership will focus on delivering a complete and standardized microgrid solution including design, development, construction, operations and ownership.

Schneider Electric has a proven track record having developed and supported more than 250 advanced power control and microgrid deployments across corporate, university and government campuses in the U.S. alone over the last 20 years. Recently listed by Navigant Research as a Top 5 Company to Watch in the microgrid marketplace, Green Energy Corp provides extensive engineering support and development toolkits to promote the implementation of smart grid and microgrid technologies. Its GreenBus and Microgrids as a Service (MaaS) products are based on open source software, cloud computing and extreme scalability allowing Green Energy Corp to rapidly deploy microgrids and complete ecosystems.

About Schneider Electric

As a global specialist in energy management with operations in more than 100 countries, Schneider Electric offers integrated solutions across multiple market segments, including leadership positions in Utilities & Infrastructure, Industries & Machines Manufacturers, Non-residential Building, Data Centers & Networks and in Residential. Focused on making energy safe, reliable, efficient, productive and green, the company’s 140,000 plus employees achieved sales of 30.8 billion US dollars (24 billion euros) in 2012, through an active commitment to help individuals and organizations make the most of their energy.

http://www.schneider-electric.com/us

About Green Energy Corp

Green Energy Corp. (http://www.greenenergycorp.com ) is a full-service provider of sustainable power, water and agriculture systems (Ecosystems) for localized communities. The company has established an Enterprise Platform comprised of engineering, software technology, financing, construction, operations and maintenance for industrial, commercial and residential based Ecosystems. The foundation of the Ecosystem is the renewable-centric microgrid. The companys GreenBus and Microgrids as a Service (MaaS) products are based on open source software, cloud computing, and extreme scalability allowing Green Energy Corp to rapidly deploy microgrids and complete Ecosystems.







Noble Systems Receives 2014 Product of the Year Award for Patented TCPA Compliance Solutions


Atlanta, Georgia (PRWEB) July 15, 2014

Noble Systems Corporation, a global leader in unified contact center technology solutions, has received a 2014 Product of the Year Award from TMC, a global, integrated media company. The Award recognizes the Noble TCPA Wireless Compliance Solution. Nobles TCPA Compliance technologies are crucial in complying with regulatory guidelines in the Telephone Consumer Protection Act (TCPA) which prohibit automated calls to wireless phone numbers.

Nobles patented TCPA Wireless Compliance solution combines the best capabilities of its manual dialing features with its best-in-class compliance management capabilities to help companies safeguard the customer contact operations. Contact centers can identify wireless numbers and automatically remove them from an automated dialing queue, forcing them to be dialed manually via a PBX. The solution also allows contact centers to implement compliance management safeguards that block non-compliant manual call attempts, screening each record against a user-configured set of compliance criteria to determine whether a call is allowed.

Chris Hodges, Senior Vice President Sales & Marketing Noble Systems, says, Compliance is a huge hot button in todays business world, and affects virtually any organization that is managing communications with its customers. Noble Systems innovative TCPA Compliance solution allows companies to directly address the new regulations, so that they can maintain compliant business practices and avoid penalties.

Congratulations to Noble Systems for receiving a 2014 Communications Solutions Product of the Year Award, said Rich Tehrani, CEO, TMC. Noble has demonstrated true innovation and is amongst the best solutions that facilitate voice, data and video communications brought to market in the past twelve months. I look forward to seeing them deliver continued innovation in the future.

TMC announced the 2014 Communications Solutions Product of the Year Award winners via press release.

About Noble Systems

Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Unified Communications, Business Process Management and Analytics. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of multi-channel inbound, outbound and blended contact processing, strategy planning, and resource management tools for companies of all sizes. Our premise, cloud and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics and workforce management. For more information, contact Lee Allum at 1.888.8NOBLE8 or visit http://www.noblesystems.com.

About TMC

TMC is a global, integrated media company that supports clients’ goals by building communities in print, online, and face to face. TMC publishes multiple magazines including CUSTOMER, Internet Telephony, Cloud Computing, and M2M Evolution. TMCnet is read by more than 1.5 million unique visitors each month, and is the leading source of news and articles for the communications and technology industries. TMC is also the producer of ITEXPO, the world’s leading B2B communications event, as well as industry events: M2M Evolution; Cloud4SMB Expo; DevCon5; HTML5 Summit; Super Wi-Fi Summit, CVx; AstriCon; StartupCamp, and more (visit TMC Events for a complete listing). For more information about TMC, visit http://www.tmcnet.com.







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IPFone Awarded a 2014 Communications Solutions Product of the Year Award


North Miami, Florida (PRWEB) July 14, 2014

IPFone, a leading provider of Voice, Internet and Cloud Services for Business, announced today that TMC, a global, integrated media company, has awarded IPFone UC a 2014 Communications Solutions Product of the Year Award.

IPFone Unified Communications (UC) is the integration of real-time communication services such as voice and video telephony, chat, presence information, desktop sharing, call control with non-real-time communication services such as voicemail, e-mail, SMS and fax. IPFone UC allows businesses and employees to collaborate whenever, wherever and however they choose. IPFone UC is available for PC (Windows and MAC) and Mobile devices (IOS and Android).

“It’s an honor for IPFone to receive the Product of the Year Award for Communications Solutions,” says Damian Chmielewski, IPFones President & CEO. “Being recognized for our team effort in enhancing our products so that our customers always have access to the most innovative services reflects our corporate mission.

Congratulations to IPFone for receiving a 2014 Communications Solutions Product of the Year Award, said Rich Tehrani, CEO, TMC. IPFone Unified Communications has demonstrated true innovation and is amongst the best solutions that facilitate voice, data and video communications brought to market in the past twelve months. I look forward to continued excellence from IPFone in 2014 and beyond.

TMC announced the 2014 Communications Solutions Product of the Year Award winners via press release.

About IPFone

IPFone is a leading provider of Voice, Internet and Cloud Services for Business. IPFone boasts 17 years in business with more than 1,500 corporate accounts with deployments worldwide. The IPFone team dedicated to one goal and that is to be there for our customers resulting in exceptional customer experience. IPFones solution is powered by BroadSoft, the worlds leading developer of VoIP applications software along with Polycom and Cisco, the worlds top manufactures of IP telephony products. To learn more about IPFone, visit http://www.ipfone.com.

About TMC:

TMC is a global, integrated media company that helps clients build communities in print, in person and online. TMC publishes multiple magazines including CUSTOMER, INTERNET TELEPHONY, M2M Evolution and Cloud Computing. TMCnet is read by more than 1.5 million







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VMware Partner Cloud Carib Boosts Social Media Effectiveness with Zift Solutions


Research Triangle Park, NC (PRWEB) July 01, 2014

Zift Solutions, a leading provider of channel marketing automation solutions, today announced that VMware channel partner and off-shore cloud-computing solutions provider, Cloud Carib, has tripled audience engagement and lowered costs using Zifts recently enhanced social media syndication.

Zift Solutions is dedicated to helping channel-based sales and marketing organizations accelerate market leadership and lift the burden of social media by allowing channel partners to leverage their suppliers investments in social media and content, said Ken Romley, CEO of Zift Solutions. Cloud Caribs results demonstrate how Zifts social media syndication improves audience engagement, reduces marketing communications resource demands and increases brand awareness.

A Caribbean-based start-up and VMware Enterprise Partner, Cloud Carib, was intent on differentiating itself from increasing competition in the cloud and onsite virtualization services space, but struggled to connect with customers and prospects due to time and resource constraints. By using Zift Solutions to automate content syndication through social media, Cloud Carib was able to tap into VMware product-specific and best practice industry content, then publish it as co-branded social media communications. Doing so allowed Cloud Carib to increase the frequency of their social media outreach, boost brand awareness among a larger prospect pool and position themselves as an industry expert via multiple social media outlets. The company has also reduced resource allocations to marketing communications while driving more traffic to their website.

Just one month after implementing Zifts technology, we tripled the frequency of our tweets, doubled our follower interactions and nearly eliminated all time spent producing Twitter content, said Stelios Xeroudakis, Director, Cloud Carib. Read the full case study here.

Zift Solutions recently expanded its social media capabilities to help channel organizations improve lead generation, build awareness, nurture relationships and ultimately drive more channel sales. A direct response to customer feedback, Zifts social media enhancements simplify the complexities of social media and allow channel partners to work within the systems they use everyday instead of accessing separate partner portals.

Zift Solutions social media syndication reduces the time, costs and complexity of social media by automatically delivering timely, engaging supplier- and industry-related content through a channel partners social media outlets including Twitter, LinkedIn and Facebook. Built-in website analytics helps suppliers and channel partners track activity and measure results. Social media syndication can be used individually or in conjunction with Zift Solutions full suite of solutions, including Through Partner Marketing Automation, Content Syndication, Lead Distribution and Shared Analytics.

About Zift Solutions

Zift Solutions increases channel sales and boosts marketing impact with a superior technology platform, a complete channel marketing success framework and global customer care. Leading channel driven organizations around the world leverage Zift Solutions cloud-based platform to automate co-branded marketing, empower collaborative selling and measure results with powerful analytics. Visit http://www.ziftsolutions.com to learn more about Zift Solutions, join the conversation via our blog Channel Chatter and follow us on twitter @zift.

About Cloud Carib

Cloud Carib is a privately-held offshore cloud solution provider based in Nassau, Bahamas, and servicing the Caribbean region. The company focuses on Cloud Solutions for companies in the financial and professional services markets, as well as government agencies. The breadth of our portfolio of cloud solutions positions us to provide powerful cloud solutions that accelerate our customers journey to IT as a service, and enable them to build, manage, and deliver any application, to any device, over any network. Learn more at http://www.cloudcarib.com.







Presence Technology Awarded a 2014 Communications Solutions Product of the Year Award

Atlanta, GA (PRWEB) June 30, 2014

Presence Technology announced today that TMC, a global, integrated media company, has awarded Presence Web Agent a 2014 Communications Solutions Product of the Year Award.

We are honored to have Presence Web Agent recognized as one of the most innovative products on the market, said Mike Mandato, Executive Vice President for Presence Technology in North America. WebRTC transforms the browser by allowing agents to receive inbound and outbound calls via the browser. The full featured Presence Web Agent desktop, powered by WebRTC, eliminates the need for a physical or soft phone within the contact center. Agents can now receive their multi-media interactions and voice calls right through their browser, making it a truly 100% web-based agent station.

WebRTC is a significant step forward in realizing the goals of modern business and Presence was quick to embrace it early on. By integrating WebRTC technology, Presence Web Agent omits the use of third party plug-ins and runs in almost any browser. Since there is no software to install, Presence Web Agent affords its customers the flexibility to implement a remote workforce model, reduce expenses and save time, while ensuring business continuity to meet customer expectations.

Congratulations to Presence Technology for receiving a 2014 Communications Solutions Product of the Year Award, said Rich Tehrani, CEO, TMC. Presence Web Agent has demonstrated true innovation and is amongst the best solutions that facilitate voice, data and video communications brought to market in the past twelve months. I look forward to continued excellence from Presence Technology in 2014 and beyond.

TMC announced the 2014 Communications Solutions Product of the Year Award winners via press release.

About Presence Technology

Presence Technology is a leading provider of multi-channel contact center solutions. Presence software enables contact centers to optimize resources and increase efficiency within the communication process with their customers. Their award winning software solutions are consistently recognized for quality and innovation, most recently receiving the Visionary 2013 Gartner Magic Quadrant for CRM Web Customer Service Applications. Presence has a portfolio of global clients serviced by a team of highly skilled professionals, and a network of strategic partners in North America, Latin America, Europe, and Africa supporting their efforts around the world.

For more information visit presenceco.com.

About TMC

TMC is a global, integrated media company that helps clients build communities in print, in person and online. TMC publishes multiple magazines including CUSTOMER, INTERNET TELEPHONY, M2M Evolution and Cloud Computing. TMCnet is read by more than 1.5 million unique visitors each month, and is the leading source of news and articles for the communications and technology industries. TMC is also the producer of ITEXPO, the worlds leading B2B communications event, as well as industry events: M2M Evolution; Cloud4SMB Expo; DevCon5; HTML5 Summit; Super Wi-Fi Summit, CVx; AstriCon; StartupCamp, and more. Visit TMC Events for a complete listing and further information.

For more information about TMC, visit tmcnet.com.







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Schedule Viewer, LLC Announces Integration to i-Plexus Solutions for Electronic Data Interchange (EDI)

Phoenix, AZ (PRWEB) June 28, 2014

Schedule Viewer, LLC announced today that their Non-Emergency Medical Transportation software (MediRoutes) now integrates directly to the i-Plexus Solutions, allowing for internet based medical claims clearinghouse and medical billing service solutions.

Advantages of Electronic Submission:

Electronic data interchange (EDI) allows faster, more efficient, and cost-effective claim submission for providers. EDI, performed in accordance with nationally recognized standards, supports the health care industrys efforts to reduce administrative costs. The benefits of billing electronically include:

Reduction of overhead and administrative costs. EDI eliminates the need for paper claim submission. It has also been proven to reduce claim rework (adjustments).
Receipt of reports as proof of claim receipt. This makes it easier to track the status of claims.
Faster transaction time for claims submitted electronically. An EDI claim averages about 24 to 48 hours from the time it is sent to the time it is received. This enables providers to easily track their claims.
Validation of data elements on the claim form. By the time a claim is successfully received electronically, information needed for processing is present. This reduces the chance of data entry errors that may occur with the use of paper claim forms.
Quicker claim completion. Claims that do not need additional investigation are generally processed quicker. Reports have shown that a large percentage of EDI claims are processed within 10 to 15 days of their receipt.

The MediRoutes application helps Non Emergency Medical Transportation (NEMT) providers provide a quality experience to their clients at an affordable cost to their business. In addition to this, clients have mentioned the following:

1. Using the MediRoutes application and security overlays assists clients in being HIPPA compliant by taking a paper driven business and converting it to a paperless environment, from point of service all the way through to billing.

2. Using MediRoutes solutions can help prevent potential fraud. Providers can document the date and time of service by time & GPS location of all services at the point of care. And MediRoutes takes that documentation a step further by capturing the patients signature electronically right at the time of service. Medicare fraud and abuse is a problem everywhere and MediRoutes offers a solution to providers and payers.

3. MediRoutes reduced one customers AR aging from over 45 days to less than 21 days through creating faster and better documented billing, using the applications software. Instead of taking 30 days from the time of service using a paper system, clients are able to properly invoice the next day.

4. Using MediRoutes has helped increased employee morale for both drivers and office workers by providing a more relaxed and in control, less stressful work environment.

About Schedule Viewer, LLC

Schedule Viewer, LLC is a software company, founded in 2008 that develops cloud based software solutions for the people transportation industry. The founding members bring over 50 years combined experience in developing software for the people transportation market and have a history of producing innovative and transformative solutions. The Internet, smartphones and most recently cloud computing technologies have dramatically changed the nature of software development and deployment. As a forward looking software company, Schedule Viewer is innovating using these new platforms unencumbered by legacy systems to maintain and support. Because of that, MediRoutes and ParaRoutes are ground breaking products, built from the beginning using proven, standard tools and designed to be deployed in the cloud. They feature a full range of scheduling/dispatching solutions that are affordable and easy-to-use. If you would like to learn more about Schedule Viewer, LLC, or the MediRoutes and ParaRoutes products, please contact Myron Hammes at (480) 393-3009, toll free at (855) 393-3009 or email info@scheduleviewer.com.

Schedule Viewer has created practical solutions to an unsolvable problem to learn more please visit our web site at http://www.scheduleviewer.com

About i-Plexus Solutions

i-Plexus is a modern technology enabled health care receivable management company that was formed in 2003 to fill the void that is being created by outdated clearinghouses, claim editing products and billing services. i-Plexus’ mission is to pioneer feature and service rich transaction and receivables management solutions to the healthcare industry. i-Plexus’ goal is to leverage Electronic Data Interchange (EDI) standards and leading technology to complement practice management and hospital billing solutions and allow provider organizations to cost-effectively automate business office functions. i-Plexus is currently focusing on facilitating claim repair, minimizing payer denial and automating receivables management through the synthesis of the full HIPAA-compliant ANSI transaction set and claim level reconciliation. i-Plexus connects to over 1,500 payers throughout the United States.







OnSIP Awarded a 2014 Communications Solutions Product of the Year Award


New York, New York (PRWEB) June 26, 2014

OnSIP announced today that TMC, a global, integrated media company, has awarded InstaCall with a 2014 Communications Solutions Product of the Year Award. OnSIP InstaCall empowers any company to add single-click video sales and support to their website or application, similar to Amazons Mayday feature.

“We are thrilled to receive this award for InstaCall from TMC, said OnSIP Cofounder and CEO Michael Oeth. “InstaCall is yet another example of OnSIP’s using cutting-edge technology to improve the way businesses connect with their customers and prospects every day. The solution makes communication easy, secure, seamless, powerful, and one click away from a valued customer.”

Recently demonstrated at Call Center Week and WebRTC Conference and Expo IV, InstaCall allows website administrators to tailor a voice or video chat experience using a simple button generator. Generated button scripts can then be placed into the HTML of any web page.

Having the InstaCall button on our website makes it easy for customers to contact us via their preferred method, whether it be voice or email, all through one click on the support page, said Kurt Wilson, OnSIP customer and Project Manager at RFMS, Inc. In addition to the one-click convenience, InstaCall also provides the following benefits:


Secure Communications – InstaCall voice and video chats are encrypted.
Seamless Connections – Website visitors are freed from dialing, plugins, and phone trees as they are instantly connected to the right department or individual.
Real-Time Insight – Sales and support agents can receive key caller information (e.g. webpage visited, customer account ID) along with the call.
Better Marketing Intelligence – Marketers can now bridge the information gap between website visitor data and call data with InstaCalls Google Analytics integration.

InstaCalls can be received by sales and support agents with the phone of their choice or OnSIPs InstaPhone, a browser video phone application that allows agents to work from anywhere and receive contextual information about their callers.

Congratulations to OnSIP for receiving a 2014 Communications Solutions Product of the Year Award, said Rich Tehrani, CEO, TMC. InstaCall has demonstrated true innovation and is amongst the best solutions that facilitate voice, data and video communications brought to market in the past twelve months. I look forward to continued excellence from OnSIP in 2014 and beyond.

To make a media inquiry regarding OnSIP InstaCall and try the solution today, visit http://www.onsip.com/hello-media.

TMC announced the 2014 Communications Solutions Product of the Year Award winners via press release.

About OnSIP:

OnSIP is a leading provider of real-time communications services to over 25,000 businesses. OnSIP InstaCall is a WebRTC-based solution that empowers any company to add Amazon Mayday like functionality to their website or web application in minutes. For maximum customization, OnSIP offers a platform services for developers to rapidly and affordably develop WebRTC applications. Developers benefit from simple and intuitive APIs, including open sourced SIP.js. For more information, visit http://www.onsip.com.

About TMC:

TMC is a global, integrated media company that helps clients build communities in print, in person and online. TMC publishes multiple magazines including CUSTOMER, INTERNET TELEPHONY, M2M Evolution and Cloud Computing. TMCnet is read by more than 1.5 million unique visitors each month, and is the leading source of news and articles for the communications and technology industries. TMC is also the producer of ITEXPO, the worlds leading B2B communications event, as well as industry events: M2M Evolution; Cloud4SMB Expo; DevCon5; HTML5 Summit; Super Wi-Fi Summit, CVx; AstriCon; StartupCamp, and more. Visit TMC Events for a complete listing and further information. For more information about TMC, visit http://www.tmcnet.com.







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Cervalis Announces Work Area Recovery Solutions

Shelton, Conn. (PRWEB) June 24, 2014

Cervalis, a premier and trusted provider of technology and IT services, today announced the availability of 600 dedicated work seats at its newest, and Connecticuts largest, data center. The work area recovery space is for use as a backup location in the event a weather-related or other disaster hits the region. Dedicated work seats are also available at Cervalis other high- availability data centers in Stamford, Conn., Totowa, New Jersey, and Wappingers Falls, New York.

With hurricane season here until November, businesses are busy reviewing their disaster recovery and business continuity plans and taking steps to prevent downtime. Many companies dont anticipate the negative impact power outages, natural disasters and other such incidents can have on their business and reputation, said Michael Boccardi, president and CEO of Cervalis.

Work area recovery is an integral part of intelligent business continuity planning. It allows employees to conduct business as usual under adverse conditions in a comfortable and secure environment that is supported by a reliable data center. These dedicated seats enable companies to remain online, maintain critical operations, preserve employee morale, and to keep customers satisfied during unplanned disruptive events.

Many businesses in the New York Metro area have faced significant interruptions as a result of inclement weather and natural disasters in recent years, Boccardi said. Having work area recovery seats at a data center is, essentially, an insurance policy against downtime.

During Superstorm Sandy, Cervalis maintained 100 percent uptime and supported thousands of clients through its data centers. The premier technology and IT services provider even hosted a global trading firm, through which billions of dollars in transactions flow, during and after the storm. (Case Study Here)

As a company built by IT veterans for IT teams, Cervalis understands the importance of security, accessibility, scalability and reliability in helping businesses achieve their goals. For more than a decade, the company has provided work area recovery to businesses in the tri-state region. Currently, more than 200 companies trust Cervalis to boost their business resiliency.

All of Cervalis data centers are SSAE 16 Type 2 and PCI compliant, as well as U.S.-EU Safe Harbor certified. Security is a top priority at each facility, meeting HIPPA standards and comprising a comprehensive, multi-layered program designed to protect customer environments. Clients include Fortune 500s to SMBs in the legal, healthcare, insurance, telecommunications, media and high tech industries.

About Cervalis

Cervalis offers a comprehensive suite of IT infrastructure solutions including managed hosting and storage, business continuity and disaster recovery, colocation and cloud computing services in an enterprise class environment. The companys skilled professionals, world-class facilities and outstanding customer support provide clients with a secure IT environment that ensures business resilience. Cervalis state-of-the-art and fault-tolerant operations and recovery centers total more than 500,000-square-feet of space. The company offers world-class customer support with the technology needed to scale complex environments reliably and cost effectively. Cervalis is compliant with SSAE 16 Type 2 and PCI, as well as U.S.-EU Safe Harbor certified. To learn more about the Cervalis advantage and the companys data centers, visit http://www.cervalis.com or call 1-866-602-2020 to schedule a tour.