Filippo Passerini, CIO, P&G as Keynote at the World BPO/ITO Forum 2014, Discussed BPO/ITO Transformation Driven by Innovative Business Models – Cloud, Mobile and Social


New York, NY (PRWEB) July 10, 2014

For business and IT executives planning their strategies, the 7th Annual World BPO/ITO Forum, http://www.worldbpoforum.com, held June 2-3, 2014 in New York, gave some valuable insights and best practices on how to drive innovation and growth through latest technology trends such as cloud, mobile and social.

We are living through a sea of change in sourcing strategy, says Jim Noble, Principal of The Advisory Council and Chairman of The World BPO/ITO Forum. Businesses have matured beyond mere cost arbitrage, and have recognized the benefits of agility and time-to-market offered by a services-oriented approach. These benefits offer a much bigger prize than the simplification agenda, but only if sourcing becomes a core competency of that client company. Noble adds, This is where The World BPO/ITO Forum made a real difference by enabling buyers and sellers of services to meet each other, and by encouraging experts to share insights in a friendly environment.

Themed “Re-Inventing Global Sourcing: Cloud, Mobile and Social ” the Forum provided a peer-to-peer group learning and influential networking atmosphere for 250+ senior IT executives currently using or evaluating BPO (business processing outsourcing) and/or ITO (IT outsourcing) services. With a roster of 55+ global thought-leaders and forward-thinkers as speakers. The conference provided invaluable insight into how globalization and disruptive technological changes are making the old multinational structure obsolete, says Kartik Kilachand, CEO & Co-Founder, The World BPO/ITO Forum.

Marv Adams, COO, TD Ameritrade Holding Corp, as opening keynote speaker, described the tremendous challenge of the new disruptive forces of SMAC.

“Interdependency, emerging from dense and global interconnectedness has created many opportunities, but has also been at the core of a whole new set of management and leadership challenges. Those who transition well will thrive and those who are slow to change will miss most of the opportunities.”

Topics discussed included leveraging cloud computing and mobility, unlocking innovation, multi-vendor approaches, managing risk, and the economic and social impact of global sourcing, among other issues.

Additional highlighted speakers included:

Anil Bajpai, SVP and Global Head of BPO, IGATE

Robert Dunigan, SVP, Shared Services, Four Seasons Hotels and Resorts

Tanvir Khan, VP and Global Head of BPO, Dell

Chris Lord, SVP, Global Growth Strategy and Marketing, Hinduja Global Solutions

Lee Coulter, CEO Shared Services Organisation, Ascension Health

Carol Foley, EVP, Director of Knowledge, Leo Burnett Worldwide

Chip Wagner, CEO, Alsbridge

Filippo Passerini, as closing keynote of the first day, clearly emphasized that, The BPO landscape is changing fast, driven by new technology and innovative business models. Strategic partnerships are as critical as ever, but the how for partnership value creation is changing significantly. The World BPO/ITO Forum provided strategic insight into three key considerations innovators, relationships and agreements that will help determine the future of BPO.

As an indication of how technology is transforming outsourcing and offshoring, the Forum was sponsored by global service providers such as IGATE, Dell, Sutherland, Accenture, Cozen O’Conner, as well as, by emerging offshore country delegations such as Argentina, Bangladesh, Malaysia, Nova Scotia, Poland, Puerto Rico and Trinidad and Tobago,

Tanvir Khan, Global Head, Dell BPO, states, This was Dells second year as a sponsor of The World BPO/ITO Forum. Besides carefully crafted content, peer networking and building awareness amongst buyers, I value the access to the Forums core team.”

Companies are re-thinking their offshoring strategies as the global cost labor arbitrageis narrowing says Kartik Kilachand. Outsourcing is no doubt a contentious issue, particularly in light of the struggling U.S. economy. American jobs going overseas is still an emotive subject, says Mr. Kilachand. Like it or not, the phenomenon of global sourcing is here to stay. The challenge now is how best to manage it.

Chris Lord, SVP, Hinduja Global Services, expressed his sentiments on the two-day Forum, it provided thought-provoking insights into the new directions companies need to consider in a social, mobile, and cloud enabled world where growth requires innovation and cost savings require new approaches to automation.”

Global sourcing has become a transformational lever that empowers businesses to take on new competition. This exclusive Forum provided opportunities to interact, learn & share issues, challenges and solutions from some of the worlds leading thought-leaders on the economic, political & technical impact of global sourcing, further explains Mr. Noble.

To that end, The World BPO/ITO Forum has become the leading C-level executive event of its kind. With a strong roster of speakers, practitioners and service providers participating in the discussion this year, I believe we are well on our way to become the Davos for strategic sourcing, says Mr. Kilachand.

The eighth annual World BPO/ITO Forum is scheduled for June 16-17, 2015.

About The World BPO/ITO Forum, Inc.

The World BPO/ITO Forum conference is in its seventh year, and getting close to its aspirations to become the “Davos” of offshoring. The conference offers a “one stop shop” for senior executives at mid- to large-sized companies to hear from speakers who can offer best practices in global sourcing, to meet with representatives from top service providers as well as from many leading and emerging country delegations. The conference further promotes the transformational possibilities of the synergies between BPO and ITO.

Media Contact: Kartik Kilachand CEO; kartik(at)worldbpoforum(dot)com







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LV= increases top line through innovative approach to marketing and media optimization

London, UK (PRWEB UK) 4 July 2014

LV= (Liverpool Victoria), one of the UKs leading insurance and financial services providers, is expecting a double digit increase in annual sales of its 50+ life insurance product after optimizing its media budget.

Previously LV= had monitored sales attribution on a linear, channel-by-channel basis, which often resulted in a sale being attributed to the last media channel that touched a new customer when in reality a customer experienced multiple touch-points across multiple channels during the buying journey. Using BearingPoints marketing and media optimization solution LV= was able to see that this linear attribution approach created misalignment of its marketing budget across above the line and direct response marketing channels, and for the first time to truly see where its marketing investment had most impact.

Geoff Bates, Head of Marketing Analytics, LV= Life, said: We selected BearingPoint as our analytics partner because of their strong industry and marketing expertise, and their advanced HyperCube tool which we believe will provide LV= with a unique competitive advantage. Not only do we have a better understanding of the impact of spend across channels on our customers, we now also have an integrated process to plan our spend by working across all our internal teams and media agencies.

BearingPoints marketing and media optimization solution is powered by HyperCube, part of a new breed of data analytics tools using machine learning and data mining algorithms that go far beyond the capabilities of traditional statistics. Combining this unique analytics solution with BearingPoints expertise in the insurance industry the project team was able to carry out an in-depth analysis of more than 4,000 variables from LV=s internal systems and external data providers to define the optimum way to allocate marketing investment within and across channels. For example, specific channel analysis of direct mail campaigns revealed that LV= could achieve better efficiency by targeting prospects that HyperCube identified as having a higher propensity to buy. Acting on these findings resulted in saving 57% of the mailing costs.

Whats special about HyperCube is that it analyses all available data a kind of big data analytics tool for marketing without the need for hypotheses which typically cause traditional analytics to miss the biggest opportunities. We identify easy to understand business rules that our clients can implement for quick results. We are pleased to have won LV= as our customer, signing up not only for our marketing analytics service but also licensing our software, which demonstrates the confidence the LV= team has in our solution, added Andreas Rindler, Partner at BearingPoint and responsible for marketing and media optimization in the financial services industry.

For more information, please read our case study at http://www.bearingpoint.com/en-ie/download/BEUK1419_LV_CS_%28UK%29.pdf

About HyperCube

HyperCube is a software developed through over fifteen years of advanced mathematical research in the scientific field. It has been continuously enhanced to better reflect the needs of various industry segments. Its new non statistical approach is enabled by a state of the art mathematical algorithm as well as massive computing capabilities provided in a cloud computing environment (SaaS). The solution is highly respected by the scientific community. In 2010 it was awarded by the MIT Sloan School as innovative showcase and the international Pasteur Institute declared it as being the best performing data analysis tool.

About BearingPoint

BearingPoint consultants understand that the world of business changes constantly and that the resulting complexities demand intelligent and adaptive solutions. Our clients, whether in commercial or financial industries or in government, experience real results when they work with us. We combine industry, operational and technology skills with relevant proprietary and other assets in order to tailor solutions for each clients individual challenges. This adaptive approach is at the heart of our culture and has led to long-standing relationships with many of the worlds leading companies and organizations. Our global consulting network of 9200 people serves clients in more than 70 countries and engages with them for measurable results and long-lasting success.

For more information, please visit: http://www.bearingpoint.com.

Press contact

Alexander Bock

Manager Communications

Tel. +49 89 540338029

Mailto: alexander.bock(at)bearingpoint(dot)com

Twitter: @BearingPoint







Qosmos Named in TM Forums Most Innovative Catalyst Award


Paris, France (PRWEB) June 09, 2014

TM Forum announced at its flagship TM Forum Live! conference and expo in Nice, France, that CloudNFV: Dynamic, Data-Driven Management and Operations project was the winner of TM Forum Live!s prestigious Most Innovative Catalyst award. The CloudNFV project was presented by Qosmos, EnterpriseWeb and Huawei. The Catalyst Awards honor projects made up of collaborative teams of communications and digital services leaders who demonstrate commitment to the future of the industry through work in the Forums Catalyst program.

The CloudNFV: Dynamic, Data-Driven Management and Operations project was named Most Innovative Catalyst by the TM Forum jury. This title is awarded to the team with the most innovative concept and demonstration.

The CloudNFV: Dynamic, Data-Driven Management and Operations project shows how TM Forums Information Framework (SID) and Business Services Suite can be enhanced to make processes dynamic and event-driven to enable zero-touch orchestration and unified management.

Champions: AT&T, BT, Orange, Sprint

Participants: EnterpriseWeb, Huawei, Qosmos. EnterpriseWeb and Qosmos are members of the CloudNFV consortium.

Winners were judged by TM Forums Strategy and Adoption Subcommittee, which oversees the effective creation and adoption of pragmatic best practices and standards, delivering value to the membership by meeting industry needs. Catalyst projects are rapid collaboration initiatives driven by Forum member companies. In less than six months, members work together to create proof-of-concept demonstrations for todays most pressing business, operational and IT challenges. Their work ultimately develops and enhances the Forums Frameworx suite of best practices and standards, helping more than 900 Forum member companies reduce cost, risk and time-to-market as they transform for success in the digital world.

Projects were selected for three awards from a total of 15 Catalysts showcased at TM Forum Live!: Most Innovative Catalyst, Greatest Adoption of Frameworx and Most Significant Contribution to Frameworx. The projects demonstrate how TM Forums member community is driving the digital services industry to rapidly create innovative solutions to common challenges in virtualization, digital health, cyber security, data monetization, customer experience management, cloud computing, Internet of things and more.

About Qosmos

Qosmos turns networks into information sources, making them application- and service-aware. The companys award-winning Deep Packet Inspection (DPI) and Layer 7 Network Intelligence (NI) technologies recognize thousands of communication protocols and metadata attributes, creating an essential information layer that gives the most accurate picture of real-time data activity on networks.

Market-leading equipment makers, specialized software vendors and cloud service providers embed Qosmos in telco and enterprise solutions where real-time service awareness is critical, such as traffic optimization, policy management, quality of experience, analytics, cyber security and more. Qosmos software development kit and soft probes can be used in all environments physical, virtualized and in SDN architectures to accelerate time to market and ensure continuous signature updates.

A pioneer in embedded Network Intelligence software, Qosmos is the leading independent OEM provider on the market today, serving more than 60 companies worldwide. Based in Paris, Qosmos has offices in the Silicon Valley, Singapore and London.

For more information, please visit http://www.qosmos.com







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NovoPath Offers Innovative Cloud Hosting Support: Labs Enjoy a Customized Solution with Reduced Capital Investment and Maintenance


Princeton, NJ (PRWEB) July 22, 2013

NovoPath, Inc., a leader in best-of-breed anatomic pathology (AP) software solutions, announces a remote hosting software option for its flagship NovoPath product, providing customers with all the benefits of a cloud environment while maintaining full HIPAA compliance and enabling full ownership and control of their patient data and the NovoPath application. This new offering allows users to purchase NovoPath AP laboratory information system (LIS) software and select the HIPAA-compliant remote hosting provider of their choice. NovoPath will work with the provider to install its software to support VPN or Internet access locally at the users lab, depending on the specific needs.

By hosting a NovoPath system with a cloud-based provider, labs enjoy a full range of benefits, says Wally Soufi, CEO of NovoPath. He explains that this includes the elimination of capital investment in system hardware and management of hardware and software, as well as data backup and recovery services that the hosting vendor can provide. Additionally, cloud-based solutions are scalable, eliminating the need to plan for long-term data storage needs. Users also benefit from the providers economy of scale in hardware purchase and maintenance, making the service a typically affordable alternative to onsite hosting.

According to Soufi, the new software option also enables customers to lease and control their own dedicated offsite server as well as to take advantage of a NovoPath solution customized to their own particular needs. This contrasts with a vendor-hosted solution, which is often a standard application running on a server shared by multiple labs.

Customers enjoy secure, reliable, cost-effective access to NovoPath. This is a terrific offering for smaller labs and users with minimal IT support, as well as almost any lab that expects significant growth but is unable to predict future needs given todays rapidly evolving medical environment, he comments. Its a unique way to implement a customized solution with turnkey implementation and maintenance.

Recognized for its broad-based functionality and customizable features, NovoPaths advanced solutions support AP reporting, image acquisition, electronic sign off, voice dictation, billing, referring physician communications and more. Unlike most competing solutions, the platform offers advanced business intelligence and analytic tools to help labs manage their performance in todays competitive and ever-changing business environment. NovoPaths Lean Process Improvement Module, for example, is a fully integrated module that implements sophisticated business processes into day-to-day operations.

About NovoPath, Inc.

NovoPath, Inc. develops and markets software solutions for the Anatomic Pathology Laboratory market segment that includes local, regional, national, and in-house laboratories as well as community and university teaching hospitals and medical centers. Since the release of its flagship product in 1999, NovoPath, Inc. has focused exclusively on Anatomic Pathology. NovoPath’s mission is to provide unique and unparalleled solutions and services to all aspects of the Anatomic Pathology sector in a way that improves workflow, reduces the probability of human error, ensures results accuracy for greater patient safety, protects patient confidentiality, and above all, produces more precise and informative diagnostic outcomes. More information is available at http://www.NovoPath.com.







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Web Cube Launches Radical Rebrand and Introduces Innovative eCommerce Technology for Brands

Austin, TX (PRWEB) May 23, 2013

Web Cube, the premier all-in-one web platform for brands, today announced that the company has undergone a radical rebranding and website overhaul, while also launching exciting new eCommerce technology including their new SaaS edition Web Cube Cloud. The integrated CMS, eCommerce, and mobile platform unveiled their fresh branding in the newly updated GetWebCube.com, and will launch Web Cube Cloud and the latest platform edition Web Cube 4.3 at the 9th annual Internet Retailer Conference and Exhibition (IRCE).

The new GetWebCube.com debuts Web Cubes sleek, contemporary new logo and branding, reflecting Web Cubes innovation as a turnkey brand platform that combines a fully featured content management system with an advanced eCommerce platform and mobile responsive templates, pre-integrated for rapid deployment. Web Cubes new, mobile responsive site offers a more dynamic look at the Web Cube platform along with an updated Help Center with user support and other online resources.

Web Cube has also announced the launch of two exciting new platform updates new SaaS offering Web Cube Cloud and the latest platform upgrade, Web Cube 4.3. Designed to serve emerging brands, the new Web Cube Cloud is a turnkey, SaaS-based solution that harnesses the full power of the Web Cube platform without the hassles of software management. Web Cube Cloud offers managed cloud hosting and instant deployment for brand and eCommerce sites. Web Cube will continue to offer Web Cube Enterprise, a license software solution with full code access for enterprise-sized brands. Web Cube 4.3 is the most scalable and powerful version of the platform to date, and offers sophisticated new CMS and eCommerce features including mobile responsive templates, interactive product selector, and an updated admin user interface for easier back-end management.

Web Cube will formally launch Web Cube Cloud and Web Cube 4.3 at the 9th annual IRCE, to be held June 4-7, 2013 at McCormick Place in Chicago, IL. IRCE attendees can visit Web Cube at Booth #1437, where the company will be demoing their exciting new platform additions and raffling off one year licenses of Web Cube Cloud and Enterprise.

Full press release available here: http://www.getwebcube.com/news/2013/05/13/web-cube-launches-innovative-eCommerce-technology/.

About Web Cube:

Web Cube is the premier all-in-one mobile responsive web platform for brands, empowering customers with one turnkey platform for their website CMS, eCommerce, mobile, social media, order fulfillment, and more. Web Cube goes beyond the limitations of other lightweight eCommerce systems with a scalable platform that includes all the advanced eCommerce, content management, and marketing features needed by growing and enterprise-sized brands, already built-in and ready for deployment. With mobile responsive templates, rich social commerce features, order fulfillment, and more, brands powered by Web Cube control their entire digital commerce strategy from one integrated platform. Web Cube drives business growth online for over 100 leading brands including Rip Curl, Dunlop, Osiris Shoes, Technicolor, Sony, and Manduka. To learn more, please visit http://www.getwebcube.com.







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TraceLink Business Cloud Finalist for MassTLC Innovative Technology Award, Drives New Levels of Life Science Supply Network Performance


Woburn, MA (PRWEB) August 23, 2012

TraceLink Inc., helping businesses securely supply every global market opportunity on-time and in-full, announced today that the TraceLink Business Cloud is a finalist for the Massachusetts Technology Leadership Councils Innovative Technology of the Year: Cloud Computing award. This nomination is the latest in a string of awards won by TraceLink for its innovative cloud-based application platform designed to improve global supply network performance, enhance external supply planning and ensure product traceability and serialization compliance for pharmaceutical companies, medical device companies, CMO/CPOs, wholesale distributors, pharmacies and other participants across the supply chain.

The TraceLink Business Cloud was selected for its innovative application of cloud-computing technology, social networking principles pulled from Facebook and LinkedIn and integrate-once, interoperate-with-everyone transaction translation platform that, combined with extensive supply chain management capabilities, drive better visibility, collaboration and performance across supply, manufacturing and distribution operations.

TraceLink enables Life Sciences companies and other businesses to maximize revenue growth from global markets and cost savings from global outsourcing through better visibility, collaboration and oversight across all supply network relationships, said Shabbir Dahod, President and CEO of TraceLink. We are honored to be recognized for the customer value we have created by providing executives, planners, operational leaders and IT teams with the information and insights they need to meet growing demand, access new markets, streamline business operations and prepare for emerging track and trace regulatory compliance requirements.

The TraceLink Business Cloud is a cloud-based application platform that creates a global, collaborative business network connecting business transactions, partner networks and professional relationships across company and functional boundaries. Built on the Amazon AWS cloud computing platform, the TraceLink Business Cloud enables:

Resolute Anesthesia and Pain Solutions, LLC Begins Nationwide Expansion of Shareable Ink’s Innovative iPad Solution

Nashville, TN and Boca Raton, FL (PRWEB) July 09, 2013

Shareable Ink

Innovative Products Feature at Electronics, ICT and Lighting Fairs, Over 4,200 Global Manufacturers and Suppliers Expected at April Events


(PRWEB) April 05, 2013

Lighting the Way

The fifth edition of the HKTDC Hong Kong International Lighting Fair (Spring Edition) opens next Saturday (6 April) and continues through 9 April.

The four-day event is expected to attract more than 1,000 lighting suppliers and manufacturers, including from the Chinese mainland, France, Korea, Taiwan, Thailand and the United States, as well as new exhibitors from Finland, Greece, India, Macau and the United Kingdom.

Fair highlights include two new zones: the Hall of Display World, showcasing the latest innovations in advertising lighting and the World of Chandeliers, featuring chandeliers for sophisticated settings. Other highlights include the Hall of Aurora, showcasing quality brand products, and the Hall of LED and Green Lighting. The Asian Lighting Forum as well as seminars on the latest trends in technology, design and regulations in lighting products, will also take place.

Electronics and ICT Innovations

The HKTDC Hong Kong Electronics Fair (Spring Edition) and HKTDC International ICT Expo, 13-16 April, will welcome more than 3,200 electronic suppliers and manufacturers from 24 countries and regions to the HKCEC. Asias largest spring electronics fair will feature exhibitor pavilions from the Chinese mainland, Korea and Taiwan.

New Product Zone

The latest electronics products will be displayed in several key product zones, including Eco-friendly Products, Mobile Devices and Accessories, and Smart Homes. A new zone, Bags and Cases, caters to the growing demand for mobile device accessories. The fairs Hall of Fame will return with some 500 leading brands, including Coby, Coway, Goodway, Haier, Lenco, Otic, TCL, Telefunken, and new exhibitors, Polaroid and Promate.

A series of seminars will spotlight trends in smart devices, wireless charging and other technology applications on consumer electronics and mobile device apps, as well as EMC regulations, and testing and certification. Philips will also release its new research findings on innovation at the fair.

Apps Zone

ICT Expo will present exhibitor pavilions from Australia, Canada, the mainland and India. The expo will spotlight the new Apps Zone, connecting buyers with mobile application experts. Other highlights will include the Business Apps on Cloud and Mobile, featuring the latest cloud computing solutions, the Home-grown Innovations Zone, showcasing local innovations from the Hong Kong Science & Technology Parks, Cyberport and local tertiary and research institutions.

Forums and seminars will look at such timely topics as ICT solutions for SMEs, cloud and mobile applications opportunities, cloud computing trends on the mainland, and mobile payment technology such as Near Field Communication, market analysis on social media and software copyrights practices.

In 2012, Hong Kong exported HK$ 1.9 trillion (US$ 254 billion) in electronics products, up seven per cent over 2011. Exports of information and communication technology products totalled HK$ 427 billion (US$ 55 billion) in value, up 12.5 per cent over the previous year.

Small-Order Zone

This year will see the return of the Small-Order Zone at the three fairs, offering thousands of products from more than 320 suppliers in a series of showcases at the Expo Drive entrance.







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Announcing CarrierSecure from OpenDNS. New Program Delivers Scalable, Innovative Security Solutions to Telcos Everywhere.


SAN FRANCISCO (PRWEB) July 19, 2012

OpenDNS, the world’s largest Internet-wide security network making the Internet safer, faster and more reliable for more than 50 million people every day today announced CarrierSecure, a new program designed to enable telecom providers to offer opt-in Web filtering, phishing, malware and botnet protection across wired and wireless networks.

OpenDNS is the leading provider of unique security services that use its DNS platform and intelligence to protect businesses and schools around the world from malware, botnets, phishing and other nefarious traffic, as well as filter Internet content to keep employees and students from accessing unsafe or undesirable content. As of current, tens of thousands of organizations and educational institutions, including Fortune 100 enterprises and one in every three U.S. public schools, rely on OpenDNS to make their Internet safer and better performing.

The development of CarrierSecure is a direct result of mounting demand for OpenDNS services among Internet Service Providers (ISPs) and telecom companies, including mobile carriers. Particularly for mobile carriers, OpenDNS is uniquely able to meet their customers critical and increasing mobile security needs without requiring the installation of complex on-device software. OpenDNS services are cloud-based, which means security settings are easily applied to mobile devices without the need for software. CarrierSecure is designed to complement the existing OpenDNS MSP Program, which has been a tremendous success around the world, and today includes more than 1,000 MSP partners who manage OpenDNS services for their clients.

To spearhead the development of CarrierSecure, OpenDNS is pleased to announce that Mark Kreitzman has joined the company as Head of Global Alliances. Kreitzman brings more than 15 years of experience building partnership and alliance programs at leading security companies.

Under CarrierSecure, carriers will be able to take advantage of an array of services and functionality, which together are not currently being offered by any other security provider.

Among the many services available to carriers under CarrierSecure are:

WiFi Web Filtering/Internet Security: Under CarrierSecure, OpenDNS empowers carriers to quickly and easily deploy content filtering across corporate customer sites and WiFi hotspots. Zero software or hardware is required.

Security for Higher Education Institutions and K-12 Schools: OpenDNS has tremendous momentum in education markets because its solutions are ideal for education environments. OpenDNS malware and botnet protection enables BYOD policies for higher education, and easy-to-manage Web filtering for K-12 schools can be deployed district- or state-wide in a single day. Significant discounts are available for EDU.

Managed Enterprise Security: OpenDNS malware and botnet protection services empower corporations to intelligently disarm and quarantine malware infections by cutting off C&C communication. Under CarrierSecure, telcos can deploy and manage OpenDNS security solutions across one or many customer sites, including employee-used devices.

3G/4G/LTE Filtering for WiFi, MiFi and Tablets: OpenDNS is uniquely able to secure mobile devices, including tablets, connecting to 3G, 4G and LTE networks, in addition to WiFi and MiFi. Under CarrierSecure, its easier than ever to deploy OpenDNS across mobile devices.

Fast, Reliable DNS Resolution: OpenDNS offers Premium DNS for carriers under CarrierSecure. Premium DNS is widely considered to be the best-performing recursive DNS service in the world. For carriers, using Premium DNS means DNS redundancy and a superior Internet experience with more uptime for customers.

Additionally, with CarrierSecure OpenDNS is offering a best-in-class, multi-tenant, cloud-hosted solution. CarrierSecure partners can manage and support all of their customers through a centralized Web dashboard while providing customers with access limited to their networks. This flexibility in delegating administration and the ease of use provided by the OpenDNS dashboard saves service providers time and money. OpenDNS will also be extending its API, allowing carriers to seamlessly integrate all OpenDNS controls and reporting into their own customer portal for a completely branded and localized experience.

Partnerships are a tremendous growth area for OpenDNS and Im excited for the potential of CarrierSecure, said OpenDNS CEO David Ulevitch. We created this program as a more formal way to establish large, global partnerships and help deliver OpenDNSs many benefits broadly. From faster, more reliable DNS to customizable parental controls and Internet security, were confident CarrierSecure will bring OpenDNS to many more people.

OpenDNS is the perfect solution for seemingly every network and customer, and CarrierSecure is the best way to help deliver OpenDNS through telcos and carriers, said Kreitzman. Our initial foray into a partners initiative is our MSP Program, which has been a great success where demand continues to grow. We found each MSP has unique customer requirements, ranging from traditional enterprise wired network to WiFi on school buses. CarrierSecure simply wraps all the different services offered together into a formal program empowering carriers to easily provide OpenDNS.

Read the OpenDNS Anti-Censorship Policy here: http://www.opendns.com/about/anti-censorship-policy

About the OpenDNS network:

OpenDNS operates datacenters situated strategically at the most well-connected intersections on the Internet. Today there are twelve datacenters, with representation at all major Internet exchanges, and more are being added regularly. Further, OpenDNS uses sophisticated Anycast routing technology, which means customers requests are automatically answered by the OpenDNS datacenter physically closest to them. The result is a faster, more reliable Internet experience regardless of physical location.

See the OpenDNS Network Map here: http://www.opendns.com/technology/network-map/

About OpenDNS

OpenDNS is the world’s leading provider of Internet security and DNS services, enabling the world to connect to the Internet with confidence on any device, anywhere, any time. OpenDNS provides millions of businesses, schools and households with a safer, faster and more intelligent Internet experience by protecting them from malicious Web threats and providing them control over how users navigate the Internet, while dramatically increasing the network’s overall performance and reliability. For more information about OpenDNS, please visit: http://www.opendns.com.