HealthLine Systems’ Celebrates 27 Years of Innovation for Healthcare Contact Centers

San Diego, California (PRWEB) August 21, 2013

2013 commemorates HealthLine Systems 27th year of bringing fresh contact center solutions to healthcare with a series of industry firsts: the first integrated physician and service referral solution, the first revenue reconciliation tool, the first automated telephonic and direct mail outbound solution, the first software to offer clinical guideline protocols from world-renowned Cleveland Clinic, the first Internet-based physician-finder and class registration application, and the first fully Web-enabled contact center solution with a Web-browser user interface.

HealthLine Systems CEO Dan Littrell commented, “We are proud of our record of innovation to help clients address pressing challenges in a complex industry. Todays EchoAccess solution enables improved access to care and provides meaningful tools to improve population health.”

EchoAccess supports population health improvement

Reduce avoidable readmissions with outbound call queuing and documentation system for discharge follow-up calls; triage to clinically appropriate care; streamline transitions of care; provide personalized navigation; eliminate roadblocks to care with shorter appointment wait times; support one-call preregistration; reduce call processing time; document kept appointments; deploy physician-to-physician consult with one-call physician access to specialists; and protect tax-exempt status by documenting non-compensated community benefit.

A quarter century of HealthLine Systems innovations for call centers


WebNet Hosting Joins Internet Advocacy and Innovation Leader i2Coalition

Arlington, VA (PRWEB) June 28, 2013

WebNet Hosting, a fully managed dedicated server and cloud hosting provider, has announced today that the company has joined forces with other leaders in the industry as a member of the Internet Infrastructure Coalition (i2Coalition).

The i2Coalition is made up of U.S. and international Internet infrastructure providers and technology firms that share a common mission to promote the growth, freedom and vitality of the Internet and the Internet infrastructure industry. The coalition focuses on facilitating “public policy, education and advocacy” as well as developing market-driven standards formed by the consensus of industry experts, giving the trade a unified voice.

After meeting with the members of the i2Coalition at HostingCon 2013 in Austin TX, the WebNet Hosting team decided to become a part of the collaborative movement to influence policy makers and the general public in an effort to serve as one of the industrys leading voices of the Internet and the Internet infrastructure industries. WebNet Hosting CEO PJ Taei states that the company “is proud to be a part of i2Coalition and supports them in their effort.” He went on to state: “Being part of a community that supports Internet freedom is good for everyone.” Watch the complete interview of PJ on YouTube.

About WebNet Hosting

WebNet Hosting has been a leading global dedicated server hosting provider for over a decade. The company is known for their solid hosting solutions and extensive assistance and customer support. To learn more about the i2Coalition, visit

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TraceLink Wins Cloud Computing and Innovation Honors at International Business Awards

Woburn, MA (PRWEB) August 21, 2012

TraceLink Inc., helping businesses securely supply every global market opportunity on-time and in-full, announced today that the company has won two Silver awards in the 2012 International Business Awards. Judged on customer success, market impact and technological innovation, TraceLink received the following awards:

Ionia Corporation Awarded for Innovation in Mobile at Dreamforce 2013

San Francisco, CA (PRWEB) November 18, 2013

Ionia Corporation today announced it has been named the recipient of the Partner Innovation Award for Innovation in Mobile by In receiving this award, Ionia was recognized for their work with New England Biolabs in leveraging social and mobile cloud technologies from to accelerate customer company transformation. The award was presented at Dreamforce 2013, the worlds largest vendor-led technology gathering, on Nov. 18 in San Francisco.

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Innovation Driving The Fastener Industrys Move to Cloud Computing

Irvine, CA (PRWEB) August 15, 2013

Sererra Consulting Group announces immediate availability of the only complete cloud ERP solution on the market for the fastener industry.

As new companies are born into the cloud-computing era, legacy companies, specifically those in the fastener industry, are following suit and re-gaining or maintaining the competitive advantage. Since the Fastener Quality Act (FQA) of 1990, the fastener industry in the United States has seen consistent growth. With nearly 50,000 employees at over 4,500 facilities, annual revenue is now over $ 30 billion with some analysts predicting an increase to over $ 80 billion by 2018. And the next great wave of demand will favor companies that have technical expertise and efficiency of operations.

Cloud ERP integrates with other critical applications that create the ideal real-time solution for businesses. The main inhibitor to moving operations to the cloud for the fastener industry has been the lack of cloud solutions that specifically address the unique processes and requirements of the fastener industry, until recently. The fastest growing cloud ERP Software as a Service publisher, NetSuite, while meeting 90% of the demands of the fastener industry, didnt natively support several industry critical functions such as Vendor Managed Inventory (VMI), Material Testing Reports (MTR), and Certificates of Compliance (COC). But thanks to the innovative Value Added Resellers (VAR) of NetSuite software, Sererra Consulting Group (Irvine, CA HQ) has built those solutions onto NetSuites platform, thus finally bringing to market a cloud solution specifically built and molded for the fastener vertical.

Now, not only is it possible to have all the industry specific requirements met by Sererras suite of bolt on additions, fastener companies can effectively leverage eCommerce, Customer Relationship Management (CRM), and marketing automation, all within the same solution, to give themselves a huge advantage over the competition.

Steve Baker, Sales Manager of FMW fasteners in Texas has scaled his business and is poised to support the recovering motor and construction industries. Making a move to Netsuite with Sererra was the one key differentiation that propelled FMW Fasteners to the next level. It took FMW Fasteners from being one of the distributors to being an innovative leader providing a state of the art buying experience for the modern day buyer.

Sererras Vendor Managed Inventory (VMI) Module

Vendor Managed Inventory (VMI) was developed by Sererra for fastener companies to allow businesses to manage consignment-based inventory for customers. This software provides accurate management of the entire quote-to-cash process from within NetSuite, whether businesses have vendor managed BINS at the customer site or if they do consignment based sales.

Sererras Manage Material Testing Reports (MTR) and Certificates of Compliance (COC).

Manage Material Testing Reports (MTR) and Certificates of Compliance (COC) is another innovation by Sererra that is an essential module for distribution and supply companies that manage serialized and/or lot-based inventory. This module is made for companies managing certificates, quality assurance documents or any other format of testing and reports that need to be attached to each lot/serialized inventory. The genius of this product is that these documents always travel and stay connected to the respective lot or serialized inventory. When bolted on to a NetSuite instance, this module paves the way for companies that move to the cloud to use NetSuites file cabinet and robust lot/serialized inventory feature to associate the respective certificates and testing to the lot/serial number level, making tracking, supplying and storing of these reports an easy part of the daily workflow in the quote-to-cash and purchase-to-bill workflows. The MRT module that brings real value and a competitive advantage is the ability to leverage the built-in NetSuite eCommerce capability, allowing customers to have a self-service option to obtain and download the respective testing documents, thereby reducing cost per transaction and improving the customer experience.

About Sererra Consulting: Sererra is a leading Green IT technology and management consulting firm focused on delivering turnkey business solutions for midmarket firms worldwide. The companys main areas of expertise include business process engineering, systems implementation, integration and custom software development, including cloud-based business processes for a wide range of industries. Headquartered in Irvine, California with offices in Silicon Valley, California, London, United Kingdom and Sydney, Australia, Sererra gives management teams more control over their destiny by helping them with strategies combined with a complete solution that enables business to grow more profitably.

For more information on a turnkey business solution by Sererra, please visit or call 877.276.3774

About Fasteners: A fastener is a piece of hardware that mechanically joins or fastens two or more objects together.

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Saugatuck Technology Introduces BEACON Innovation Awards

Westport, CT (PRWEB) June 21, 2012

Saugatuck Technology today announced its new Beacon Awards, which recognize outstanding business and IT innovation through the use of advanced technologies such as Cloud, Mobility, Social / Collaborative IT and Analytics, to create new opportunities, new business, and new ways of doing business. The nomination process opens today, with all nominating entries to be submitted by September 15, 2012. The inaugural winners will be announced at Saugatuck Technologys 2012 Cloud Business Summit, to be held at the Westin Times Square in New York City, on November 14, 2012.

According to Saugatuck SVP and Head of Research Bruce Guptill, the Beacon Awards will recognize business and IT leaders for innovation across four dimensions:

Customer Engagement / Satisfaction
Products / Solutions
Markets / Partnering
Business Models / Realizing Revenue

Our goal is to recognize, reward, and promote enterprises and enterprise leaders who develop, execute, and grow real business value by finding, building, or refining new and better ways of doing business. This is not about Cloud per se; and its certainly not about technology. Its about using and leveraging Cloud and related social, mobile and advanced analytic technologies with business to create new opportunities or enable new efficiencies and effectiveness, explained Guptill. These awards help reinforce that Cloud itself is not a goal, its a means to enable and improve business and IT.

In addition to announcing the winners at the 2012 Cloud Business Summit, winners will be invited to a special recognition dinner with peers, media, and senior Saugatuck executives the night prior to the conference. Winners case studies will be included as part of Saugatucks ongoing research programs (including one year of rights to reprint that research, subject to Saugatuck reprint and copyright policies). Innovation award winners will also be profiled by Cloud Business Summit media partner Information Management via their website

Nominating guidelines and procedures have been published on the 2012 Cloud Business Summit website, and are summarized here:

Nominations will be in the form of simple case studies prepared according to the Award guidelines.
Judging will be done by Saugatuck executives and staff. All awards will be judged and awarded at the sole discretion of Saugatuck, based on its accumulated expertise, knowledge, experience and judgment.
Organizations can nominate themselves or their own executives, and they may nominate partners, competitors, or providers.

As an unbiased and independent research and consulting firm, Saugatuck does not require or imply that any firm be a client of any of Saugatucks business consulting or research services in order to be eligible to receive any award. More information regarding the Beacon Awards, and Saugatuck Technology, is available from Chris MacGregor by emailing chris(dot)macgregor(at)saugatucktechnology(dot)com.

About Saugatuck Technology

Saugatuck Technology, Inc. provides subscription research and management consulting services focused on the key market trends and disruptive technologies driving change in enterprise IT, including Software-as-a-Service (SaaS), Cloud Infrastructure, Social Computing, Mobility and Advanced Analytics, among others. Founded in 1999, Saugatuck is headquartered in Westport, CT, with offices in Falmouth, MA, Santa Clara, CA and in Wiesbaden, Germany. For more information, please visit or call +1.203.454.3900.

To request a briefing with our analysts, contact: chris(dot)macgregor(at)saugatucktechnology(dot)com.

The Israel Conference(TM) Highlights Innovation and Showcases Top US / Israeli Entrepreneurs and Investment Opportunities

Los Angeles, CA (PRWEB) May 22, 2012

Dozens of the world’s hottest brands will present their success stories to more than 700 entrepreneurs, investors, and executives at The Israel Conference, scheduled for May 31 + June 1 in Los Angeles. Top executives from Microsoft, Oracle, Cisco, Yahoo!, Blizzard, Verizon, SodaStream, Pepsico as well as Sequoia and Gemini Israel Funds and so many others will highlight this two-day business expo, designed to showcase Israeli innovation, the critical importance of US partnerships and investment in Israel, and the secrets to their successes across a broad range of industries.

“Israel is the fastest growing tech community in the world and it’s clear by our Tier-one attendee list that they recognize the power and potential of this community,” said Sharona Justman, co-chair of The Israel Conference. “Innovation is alive and well, and kicking up a storm in Israel in key industries including gaming, mobile, advertising, film and TV, e-commerce, consumer products, and investment partnerships, and the billions of dollars in US investment there proves the real level of interest.”

Fourth annual business conference featuring Israel-facing businesses.

For more information or to watch a live webcast of the event, please click here.


A Technical Innovation for the Forex Market: SkyDesks’ Forex Virtual Machine (VM) Hosting Currency Trading on a Cloud Server

Ashburn, VA (PRWEB) August 18, 2011

SkyDesks, Incorporated announces a patent-pending Forex VPS- a Virtual Machine (VM) for trading the global currency markets. SkyDesks’ VM is designed to only run the Metatrader 4 (MT4) trading application- without a Windows desktop. MT4 and premium Expert Advisors (EAs) are automatically installed and configured within minutes from the SkyDesks website. The SkyDesks VM, which lives on a cloud server, is the easiest-to-use, and most reliable Forex VPS on the planet.

Unlike the equities markets, most Forex trading today is done using software robots, known as Expert Advisors (EAs). These EAs can be purchased or rented monthly. They provide fully-automatic trading. SkyDesks offers, in addition to the basic service, premium EAs for monthly subscription- with more to follow. These EAs are automatically installed and updated in the subscribers account. SkyDesks currently offers two premium EAs for monthly subscription: Evolution EV (, and FxProMax (

The SkyDesks VM, is hosted on a cloud server that provides reliable and low-cost connectivity over the internet between a Forex broker and the investor. Because of ease-of-use, reliability, and global availability the always-on SkyDesks VM product, unlike its Windows counterparts, is expected to appeal to a wider-range of investors and to expand the Forex trading market to a generation of investors who have never traded currency before. Emphasis is placed on ease-of-use for first-time currency traders.

Some of the innovative features are:

MT4 only- No Windows desktop, viruses, spyware, or malware.
VM monitoring system 24X7 with automatic reboot.
Patent-Pending fault-resistant design – 99.99% uptime. Your VM is always on.
Automated subscriber account creation – in minutes – Credit Cards and PayPal accepted.
Automated MT4 installation – broker selection chosen from a drop-down menu.
Automated premium EA installation, updates, and support- including updated set-files.
Web-based file uploads of EAs, indicators, scripts, and set-files.
Low monthly subscription costs starting at $ 19.95 per month. Discount for multiple accounts.
Free, no-obligation, no-risk, 14-day trial for basic or premium services


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Technology Innovation in Forex Trading: SkyDesks Automatically Configures VPS Hosting in Minutes

Ashburn, VA (PRWEB) October 05, 2011

SkyDesks, Incorporated announces an innovative patent-pending technology for Forex Virtual Private Server (VPS) hosting. The SkyDesks’ VPS securely and reliably runs the Metatrader 4 (MT4) trading application- without a Windows desktop, or browser. MT4 and premium Expert Advisors (EA) trading robots are automatically installed and configured within minutes from the Skydesks website. The theme is ease-of-use and reliability for first-time Forex investors. For a limited time- SkyDesks will install a free premium EA on a subscriber’s VPS. A 14-day free trial and Affiliate Program are available.

Unlike equities markets, many Forex traders use software robots, called Expert Advisors (EAs). Normally EAs can be purchased, or rented monthly. They provide fully-automatic trading. SkyDesks offers, in addition to a basic low-cost VPS hosting service, premium EAs for monthly subscription. Unlike other Forex hosting services, SkyDesks’ premium EAs are automatically installed and updated in a subscriber’s account. SkyDesks currently offers three premium EAs: Evolution (EV), FxProMax, and a free EA called ForexAutoExpert (FAE).

The SkyDesks VPS is hosted on a cloud server that provides reliable connectivity 24X7 over the internet between a Forex broker and the investor’s VPS. Because of the ease-of-use, reliability, and availability, the always-on SkyDesks VPS product, unlike its Windows counterparts, is expected to open Forex trading to a generation of investors who have never traded currency markets.

Some of the innovative features are: