Filippo Passerini, CIO, P&G as Keynote at the World BPO/ITO Forum 2014, Discussed BPO/ITO Transformation Driven by Innovative Business Models – Cloud, Mobile and Social


New York, NY (PRWEB) July 10, 2014

For business and IT executives planning their strategies, the 7th Annual World BPO/ITO Forum, http://www.worldbpoforum.com, held June 2-3, 2014 in New York, gave some valuable insights and best practices on how to drive innovation and growth through latest technology trends such as cloud, mobile and social.

We are living through a sea of change in sourcing strategy, says Jim Noble, Principal of The Advisory Council and Chairman of The World BPO/ITO Forum. Businesses have matured beyond mere cost arbitrage, and have recognized the benefits of agility and time-to-market offered by a services-oriented approach. These benefits offer a much bigger prize than the simplification agenda, but only if sourcing becomes a core competency of that client company. Noble adds, This is where The World BPO/ITO Forum made a real difference by enabling buyers and sellers of services to meet each other, and by encouraging experts to share insights in a friendly environment.

Themed “Re-Inventing Global Sourcing: Cloud, Mobile and Social ” the Forum provided a peer-to-peer group learning and influential networking atmosphere for 250+ senior IT executives currently using or evaluating BPO (business processing outsourcing) and/or ITO (IT outsourcing) services. With a roster of 55+ global thought-leaders and forward-thinkers as speakers. The conference provided invaluable insight into how globalization and disruptive technological changes are making the old multinational structure obsolete, says Kartik Kilachand, CEO & Co-Founder, The World BPO/ITO Forum.

Marv Adams, COO, TD Ameritrade Holding Corp, as opening keynote speaker, described the tremendous challenge of the new disruptive forces of SMAC.

“Interdependency, emerging from dense and global interconnectedness has created many opportunities, but has also been at the core of a whole new set of management and leadership challenges. Those who transition well will thrive and those who are slow to change will miss most of the opportunities.”

Topics discussed included leveraging cloud computing and mobility, unlocking innovation, multi-vendor approaches, managing risk, and the economic and social impact of global sourcing, among other issues.

Additional highlighted speakers included:

Anil Bajpai, SVP and Global Head of BPO, IGATE

Robert Dunigan, SVP, Shared Services, Four Seasons Hotels and Resorts

Tanvir Khan, VP and Global Head of BPO, Dell

Chris Lord, SVP, Global Growth Strategy and Marketing, Hinduja Global Solutions

Lee Coulter, CEO Shared Services Organisation, Ascension Health

Carol Foley, EVP, Director of Knowledge, Leo Burnett Worldwide

Chip Wagner, CEO, Alsbridge

Filippo Passerini, as closing keynote of the first day, clearly emphasized that, The BPO landscape is changing fast, driven by new technology and innovative business models. Strategic partnerships are as critical as ever, but the how for partnership value creation is changing significantly. The World BPO/ITO Forum provided strategic insight into three key considerations innovators, relationships and agreements that will help determine the future of BPO.

As an indication of how technology is transforming outsourcing and offshoring, the Forum was sponsored by global service providers such as IGATE, Dell, Sutherland, Accenture, Cozen O’Conner, as well as, by emerging offshore country delegations such as Argentina, Bangladesh, Malaysia, Nova Scotia, Poland, Puerto Rico and Trinidad and Tobago,

Tanvir Khan, Global Head, Dell BPO, states, This was Dells second year as a sponsor of The World BPO/ITO Forum. Besides carefully crafted content, peer networking and building awareness amongst buyers, I value the access to the Forums core team.”

Companies are re-thinking their offshoring strategies as the global cost labor arbitrageis narrowing says Kartik Kilachand. Outsourcing is no doubt a contentious issue, particularly in light of the struggling U.S. economy. American jobs going overseas is still an emotive subject, says Mr. Kilachand. Like it or not, the phenomenon of global sourcing is here to stay. The challenge now is how best to manage it.

Chris Lord, SVP, Hinduja Global Services, expressed his sentiments on the two-day Forum, it provided thought-provoking insights into the new directions companies need to consider in a social, mobile, and cloud enabled world where growth requires innovation and cost savings require new approaches to automation.”

Global sourcing has become a transformational lever that empowers businesses to take on new competition. This exclusive Forum provided opportunities to interact, learn & share issues, challenges and solutions from some of the worlds leading thought-leaders on the economic, political & technical impact of global sourcing, further explains Mr. Noble.

To that end, The World BPO/ITO Forum has become the leading C-level executive event of its kind. With a strong roster of speakers, practitioners and service providers participating in the discussion this year, I believe we are well on our way to become the Davos for strategic sourcing, says Mr. Kilachand.

The eighth annual World BPO/ITO Forum is scheduled for June 16-17, 2015.

About The World BPO/ITO Forum, Inc.

The World BPO/ITO Forum conference is in its seventh year, and getting close to its aspirations to become the “Davos” of offshoring. The conference offers a “one stop shop” for senior executives at mid- to large-sized companies to hear from speakers who can offer best practices in global sourcing, to meet with representatives from top service providers as well as from many leading and emerging country delegations. The conference further promotes the transformational possibilities of the synergies between BPO and ITO.

Media Contact: Kartik Kilachand CEO; kartik(at)worldbpoforum(dot)com







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ChannelPro-SMB Gears Up for September 2014 Live SMB Forum for IT Professionals in Boston

Raleigh, NC (PRWEB) June 25, 2014

ChannelPro-SMB, the premier source of business and technology insights for channel partners serving the small and midsize business market, will hold the second of three 2014 live events on September 9th just outside of Boston in Newton, Mass.

The full-day, live event for channel resellers, integrators, consultants, and managed service providers offers interactive, in-depth conversations with some of the industrys top channel pros who have pioneered profitable businesses from cloud computing and managed services, and who are successfully leveraging end of support for Windows XP and Server 2003. A showcase of SMB vendor solutions provides additional learning opportunities and enables channel pros to get one-on-one advice on employing new technologies and services to better serve their customers.

No other event puts attendees directly in the conversation like the ChannelPro SMB Forum, whose success has led to the addition of several new forum venues this year.

Vendor support for the September 2014 event reads like a whos who of the IT channel elite: Platinum sponsor Hewlett-Packard, as well as Gold sponsors Carbonite, Datto, F-Secure, GFI, Ingram Micro, LogMeIn, StorageCraft, and ViewSonic.

Silver sponsors include ADTRAN, ASCII Group, ASI, Autotask, Buffalo Americas, Cargill Consulting, Channel Partners, CompTIA, Continuum Managed Services, eFolder, Excel Micro, GlobalScape, Highly Reliable Systems, The ICN Group, Intronis, McAfee, Nuvotera, OKI Data, RapidFire Tools, SaasMAX, APC by Schneider Electric, SMB Nation, SMB Technology Network, SYNNEX SMB Connect, and Tech Data. Product sponsors are Acer, Bass Computers, Hewlett-Packard, Highly Reliable Systems, Intel, and ViewSonic. More sponsorship announcements are pending across all events.

Interactive discussion topics for the Boston-area event are:

Metaswitch Forum 2014: The New Global Network

New Orleans, Louisiana (PRWEB) May 14, 2014

Metaswitch Networks begins another day at Metaswitch Forum 2014. Its going to be an absolute thriller.

Themed The Brains of the New Global Network, Metaswitch Forum continues through May 15 here at the Hyatt Regency New Orleans. Metaswitch Forum brings together communication service providers, technology vendors and expert speakers from around the world for three days of discussions on innovative products, industry trends and best practices on network transformation, cloud computing and the rise of software telcos.

Heres what attendees need to know today:


Breakfast begins at 7:00 a.m. CDT Wednesday morning in Elite Hall A.
Still recovering from Quiz Night? The gift shop at the Hyatt Regency New Orleans is open 24 hours a day and sells Tylenol, Gatorade and other life-sustaining elixirs. It is located on the second floor, behind Starbucks.
The morning session kicks off at 8:30 a.m. with opening remarks by Metaswitch SVP of Marketing Steve Gleave.
At 8:45 a.m., the first keynote will be delivered by Rob High, an IBM Fellow and vice president and chief technology officer, Watson Solutions, IBM Software Group. High will offer a glimpse of how a cognitive computing system will impact society. Next, NTCA CEO Shirley Bloomfield will present Smart Technologies for Smart Rural Communities.
The breakout sessions begin at 10:15 a.m. and will cover service providers can grow revenue, the popularity of hosted business services, the mystery of NFV, as well as sessions dedicated to interconnect, VoLTE and WebRTC, among other topics. Check out the online show schedule for all the details and presentation locations.
Lunch begins at noon, and our partner presentations will start at 1:00 p.m.
At 4:00 p.m., Metaswitch SVP of Support Stuart Warwick will outline how Metaswitch support is evolving to more fully meet the needs of customers and to tackle the challenges of an expanding product range and a changing customer demographic. TECs John Cole, chair of the Metaswitch User Group Board, will talk about the boards activities and then join Warwick for a Q&A session on key topics raised by customers.
Metaswitchs Phil Harvey will moderate a question-and-answer session with Metaswitch CEO John Lazar, EarthLinks Chief Revenue Officer Mike Toplisek, Polycom Global VP Gary Testa and Adtran’s Chris Thompson. The session begins in the Empire Ballroom at 4:45 p.m.
Steve Gleaves closing remarks begin at 5:15 p.m. and the show finale should not be missed.
At 7:00 p.m., join Metaswitch Forum attendees in the new winners circle, just outside the Mercedes-Benz Superdome, for a big party that will feature live music, a buffet dinner and plenty of drinks, dancing and surprises!
Breakfast begins at 8:00 a.m. CDT, an hour later than usual, on Thursday morning in Elite Hall A. Youre welcome.

For more information about our speakers, sessions, sponsors and planned activities, visit http://www.metaswitchforum.com.







Metaswitch Forum 2014: Let the Brain Games Begin

New Orleans, Louisiana (PRWEB) May 13, 2014

Metaswitch Networks is excited to kick off Metaswitch Forum 2014.

Themed The Brains of the New Global Network, Metaswitch Forum continues through May 15 here at the Hyatt Regency New Orleans. Metaswitch Forum brings together communication service providers, technology vendors and expert speakers from around the world for three days of discussions on innovative products, industry trends and best practices on network transformation, cloud computing and the rise of software telcos.

Heres what you need to know today:


The Registration desk opens today at 7:00 a.m. CDT and will remain open until 6:00 p.m. this evening. The registration desk is located in the Elite Foyer, Level 1.
Hungry? Breakfast begins at 7:00 a.m. in Elite Hall A.
The opening sessions for Metaswitch Forum 2014 begin promptly at 8:00 a.m. in the Empire Ballroom. Metaswitchs SVP of Marketing, Steve Gleave, will give his opening remarks, setting the pace for the entire show.
Metaswitch CEO John Lazar presents at 8:40 a.m. How exactly do we follow a viable path to a cloud-based, software-centric, all-IP future? Youll want to be on-hand for this presentation as Lazar will explain what your role might be in a post-carrier future.
Our first two keynotes begin at 9:30 a.m. The host of National Geographics Brain Games, Jason Silva, will discuss game-changing technologies and three overlapping trends that will transform our world. Following Silva, EarthLinks Chief Revenue Officer, Mike Toplisek, will share a customer success story that is sure to motivate and inspire.
Beginning at 11:00 a.m., Metaswitch CTO Martin Taylor will discuss network functions virtualization (NFV), one of the most transformative trends in the industry. At 11:30 a.m., Metaswitch EVP Graeme MacArthur will introduce the four Metaswitch business units with his presentation, The Path of the Programmable Network.
At 9:00 p.m., please join your fellow Metaswitch Forum attendees at Bourbon Heat, located at 711 Bourbon Street, the site of the historic Tricou House, as Steve Gleave hosts Metaswitch Quiz Night.
Dont stay out too late. Breakfast begins at 7:00 a.m. Wednesday morning in Elite Hall A.

For more information about our speakers, sessions, sponsors and planned activities, please visit http://www.metaswitchforum.com.







eMazzanti to Showcase Affordable, Easy-to-manage IT Security Platforms at Technology Managers Forum


Hoboken, New Jersey (PRWEB) April 22, 2014

eMazzanti Technologies today announced that it will partner with WatchGuard Technologies, a leader in integrated security platforms, to exhibit their latest IT security products at the upcoming TechForum Security Forum held on April 24th at the Metropolitan Pavilion, NYC. The focus will be on WatchGuards Next-Generation Firewalls, Extensible Threat Management, SSL, and Extensible Content Security products for network, remote access and email protection.

Data security breaches occur frequently and too often dominate the news, said Carl Mazzanti, CEO, eMazzanti Technologies. With the right security mindset, companies can protect against todays growing security threats and avoid becoming tomorrows headline.

In describing the TechForum event, organizers stated, Enterprise data is exposed like never before, and the persistent threats to security and compliance are reaching a new level of sophistication. At TechForum’s Security Forum: Emerging Trends in Enterprise Security, attendees will engage with a vetted audience of senior security and network infrastructure managers from some of the largest organizations in the world, whose top priority is to find solutions that can securely leverage the competitive advantages of new and disruptive technologies.

The event is scheduled for Thursday, April 24th, from 8:00 AM to 4:30 PM at the Metropolitan Pavilion, 123 W. 18th St., 2nd Floor. Metropolitan Suite, NYC. Presentations will cover legacy security and defense, Java security, third party cyber security, security as a business problem, cloud encryption, and mobile, cloud and web-based security services.

Attendance at the event is by-invitation-only. Attendees must be pre-qualified and employed, end-user IT managers who hold senior titles at organizations with $ 50 million revenue or more that are not technology providers. Apply to attend on TechForums Registration page.

Other related resource information:

Customers at Risk for Up to Three Years in Target Credit Card Security Breach

Network Security 24-hour Monitoring and Maintenance

About eMazzanti Technologies

eMazzantis team of trained, certified experts provide 24

OW2 Unveils the Program of its First Open Cloud Forum, February 26-27 at Cloud Expo Europe in London


Paris, France (PRWEB) February 18, 2014

OW2, the global community for open source infrastructure software, announces the program of the first of its Open Cloud Forum Series, organised at Cloud Expo Europe in London on February 26-27. The Open Cloud Forum at Cloud Expo Europe 2014 is the first event in Europe exclusively dedicated to explore the trends shaping the future of open cloud computing.

The Open Cloud Forum Series are events dedicated to promoting open source cloud projects and market offerings as well as awareness for interoperability in the cloud. The Open Cloud Forum Series leverage OW2’s open source expertise and its support for many open cloud projects. The next two events in 2014 will be organised in Paris and in Brussels.

The Open Cloud Forum at Cloud Expo Europe 2014 is designed for technical attendees and project managers. They will acquire technical knowledge on the main open IaaS platforms and discover and learn about major open cloud technologies, including European Commission-supported collaborative projects and cloud initiatives from the OW2 community.

Open Cloud Forum Hands-on Tutorials:

Three tutorials of three hours each will be proposed to participants, enabling them to improve their basic technical knowledge and skills on how to build and use a cloud with the OpenStack, CloudStack and OpenNebula IaaS platforms.

European Commission-supported cloud projects and initiatives from the OW2 Community

The Open Cloud European Who’s Who R&D Projects session proposed by the OCEAN project will showcase state-of-the-heart open cloud technologies:

HARNESS: Hardware- and Network-Enhanced Software Systems for Cloud Computing
ClouT: Cloud of Things for Empowering Citizen Clouds in Smart Cities
Improving the agility of Cloud Ecosystems with MODAClouds
OPTIMIS: Cloud but Better
ARTIST: a General Approach to Cloudify Applications

OW2 community flagship open cloud projects and initiatives

Learn about OW2 community’s flagship open cloud projects and initiatives:

Uforge, Application Automation and Marketplace Platform: Cooperation with the OW2 community, by UShareSoft
Emerginov, A Telco Web PaaS for African Cloud, by Orange
Why an Open Cloud Broker? by CompatibleOne
Use-IT Cloud Market Place, by Prologue

Open Source and Cloud Service Providers round table

Panelists representing hosting service providers with Rackspace and Cloudwatt and the cloud federation community with the Oxford eResearch Centre, will discuss the role of open source software in the cloud computing market and its challenges for the future. The panel will be moderated by OW2 CEO C

ChannelPro SMB Forum Announces Latest Sponsors for its Annual Conference for SMB Channel Partners

Raleigh, NC (PRWEB) March 14, 2013

ChannelPro-SMB, the premier source of business and technology insights for channel partners serving the small and midsize business market, is in the final stages of planning its 2nd annual ChannelPro SMB Forum at the Hilton Long Beach Hotel and Executive Meeting Center in Long Beach, Calif., on April 10, 2013.

The sponsors represent an elite cross-section of associations, vendors and distributors offering solutions for the SMB marketplace. Gold sponsors currently include HP, Ingram Micro and LogMeIn. Oki Data will be sponsoring the Hottest Trends in Hardware session (aka the Petting Zoo) and Silver sponsors include McAfee (an Intel Company), Schneider Electric, VaultLogix, SMB Nation, ChannelEyes, SMB Technology Network, Varvid and others. Platinum, one Gold and only a few Silver sponsorship opportunities remain. Interested sponsors should contact the ChannelPro team immediately: http://channelproforum.com/sponsors/how-to-sponsor/

The full-day, live event for channel resellers, integrators, consultants, and managed service providers offers interactive, in-depth conversations with some of the industrys top channel pros who have pioneered profitable businesses from cloud computing, mobility, and managed services. A showcase of SMB vendor solutions provides additional learning opportunities and enables channel pros to get one-on-one advice on employing new technologies and services to better serve their customers.

This years interactive discussion topics are:


Adapting Your Business to the Cloud: Which services should you offer and which ways of offering them are the most profitable? Industry experts will address these topics head-on and explore how you can take advantage of the latest cloud opportunities.

Winning Sales and Marketing Strategies for MSPs: Learn how the pros attract new customers, from finding sales prospects to the most effective techniques for turning leads into clients.
Where the Money Is in Mobility: From device management and security to mobile app development and reselling carrier services, youll receive actionable advice for capitalizing on the mobile juggernaut.

Todays Hottest Trends in Hardware: Get a hands-on look at the latest Ultrabooks, smartphones, small-form-factor PCs, storage solutions, monitors, and tablets, and learn from leading experts how to turn cool into cash.

Bonus session: Earn your MSP Partners Trustmark credential from this special CompTIA workshop, free for all attendees! Now is the time to differentiate your company in the market and leverage the Trustmark to boost sales.

By participating in the ChannelPro SMB Forum, channel partners have a unique opportunity to learn the ins and outs of todays top IT trends from colleagues who have learned by doing and paved the way for their success, says Michael Siggins, Publisher of ChannelPro-SMB and a session moderator at the event. They can also take advantage of the showcase of vendor solutions that will enable them to meet the growing IT needs of their SMB customer base.

To ensure that everyone at the ChannelPro SMB Forum can freely participate in the conversation, seating at the event has been limited. Space is still available, however, and persons interested in attending or exhibiting at the conference are encouraged to visit the shows website at http://www.channelproforum.com.

Interested sponsors should contact the ChannelPro team immediately: http://channelproforum.com/sponsors/how-to-sponsor/

About ChannelPro-SMB: ChannelPro-SMB provides targeted business and technology information for IT channel partners who serve small and midsize businesses. Via ChannelPro-SMB magazine and associated online properties, ChannelPro-SMB delivers expert opinion, analysis, news, product reviews, and advice vital to a resellers business success. Perspectives from VARs, vendors, distributors, and analysts are spotlighted daily. No other media company focuses on the small and midsize marketplace like ChannelPro-SMB. More information is available at http://www.channelprosmb.com.







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