IT Consultant Reports Multiple Monitors Increase Productivity and Customer Satisfaction


Hoboken, New Jersey (PRWEB) July 17, 2014

A new article from eMazzanti Technologies cites both outside professional research and in-house experience to show that multiple monitors (four per technician in this case) increase staff productivity up to 65% with a resulting increase in customer satisfaction. The article makes a strong case for multiple monitor setups which have been questioned in some recent publications.

Limiting yourself to a single monitor is like having a desk the size of a single piece of notebook paper. More digital workspace always translates into more productivity, stated Carl Mazzanti, CEO, eMazzanti, Technologies

The informative article, Multiple Monitors Increase Support Staff Productivity and Customer Satisfaction, identifies the specific benefits of using multiple monitors and lists highlights from the substantial industry research to back up the IT Consulting companys figures and experience. Below are a few excerpts. Click here for the complete article.

eMazzanti Improves Customer Service with Quad Monitors

The engineers at eMazzanti Technologies use multiple monitors, usually four per technician, to improve their performance and provide faster and more effective customer service.

The extra monitors put more information within their field of view, allowing them to work faster, resolving problems in less time. For example: they can access the customers desktop or server remotely while referencing a knowledgebase, the customers history and job ticket all at the same time.

Adding a second monitor meant an instant 20 to 30 percent increase in productivity, said Mazzanti. For every monitor we added after that, weve seen a three to five percent improvement. You may be able to get a 50 to 65 percent bump in productivity overall

Dual Monitor Research Agrees

At least five studies in the past ten years have concluded that multiple monitors and increased monitor size improve employee productivity, including:

Ignition Appoints Isabella Pearson as Fiduciary Solutions Consultant in the Offshore Market


Bermuda (PRWEB) June 05, 2013

Ignition, a leading provider of software solutions, has appointed Isabella Pearson to provide expertise in corporate Governance, Risk and Compliance (GRC) for clients in the offshore Market. Ignitions expertise is in providing technology solutions for clients in areas such as fiduciary, fund management, corporate services, captive management and the public sector, where GRC is a top requirement.

Isabella brings an impressive range of expertise to Ignition, including providing training, due diligence compliance, risk management analysis and reporting along with the implementation of new policies and practices. She brings over twenty years of experience in providing corporate GRC expertise in the fiduciary sector across multiple jurisdictions. A key focus for Isabella has also been the use of ViewPoint as a management reporting tool for audit and compliance committees as well as regulatory authorities. Isabella holds a TEP diploma in International Trust Management and an ICSA certificate in Offshore Finance and Administration.

In the role as Fiduciary Solutions Consultant, Isabella will be responsible for supporting clients in the end-to-end delivery of Ignitions GRC suite of solutions, including ViewPoint and KYC. I am delighted to join the Ignition team. Ignition has an outstanding reputation for providing first rate solutions to clients in the offshore fiduciary market and I very much look forward to being part of its continuing success.

Some of the key GRC software solutions provided by Ignition includes ViewPoint, KYC and FATCA. ViewPoint is the market leader in process automation and practice management software and provides comprehensive entity management solutions for fiduciary services organisations. Its modular design allows the solution to fit the needs of the client. The Know Your Customer (KYC) solution, which is part of Ignitions Blue Bison software suite, is designed to assist firms in collecting, managing, and storing their customer identification documents. It allows organisations to take control of their due diligence. To assist Foreign Financial Institutions (FFIs) with the Foreign Account Tax Compliance Act (FATCA), Ignition is developing a suite of tools, including a FATCA Self-Certification solution, which automates the entire self-certification process through an online submission process. Ignition also provides Consultancy services to support organisations in preparing for FATCA in conjunction with services offered through Oyster Consulting.

Christopher Eaton, Ignitions Director of Business Solutions says, Focus on GRC has led to greater demands on our key customer groups in the region. Its increasingly important for companies to remain competitive and meet their GRC requirements as this can improve oversight and reduce risks, while also improving the efficiency of operations and standardising client deliverables. Were delighted to have Isabella join our team. Her expertise in GRC coupled with her extensive experience in the fiduciary sector makes her a valuable addition to the team.

Contact

For further information please contact

Stephanie MacDonald

Group Marketing Specialist

The Ignition Group of Technology Companies

Direct: 345-525-5771

Email: smacdonald(at)ignitionmsp(dot)com

About Ignition

Ignition is an IT solutions organisation with clients in Europe, throughout the Caribbean, North America and Canada. Ignitions Business Solutions Practice provides comprehensive solutions to fit the needs of organisations such as banks, financial institutions, multinational companies, legal, accountancy practices, fund administrators /managers, and trust professionals. The Practice includes Software Solutions based on Microsoft technologies (principally through the SharePoint platform), Practice Management solutions (based on the market-leading ViewPoint application), and Records Management services. Ignition is also one of the leading IT service providers offering managed services, cloud computing, business continuity and disaster recovery, data backup and storage, virtualisation and 24×7 service desk support. Ignition has offices located in Bermuda, Halifax and Cayman Islands with representative offices in Curacao, Bahamas, Jamaica and Trinidad. Visit http://www.ignitionmsp.com for more information.







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Virsys12, LLC Promotes Kyle Dugger to Associate Consultant

Brentwood, TN (PRWEB) May 30, 2013

Virsys12, LLC, a technology consulting firm specializing in cloud computing software-as-a-service technologies, is proud to announce it has promoted Kyle Dugger to the position of Associate Consultant.

Mr. Dugger brings experience in technology, process, and teaching through his prior experience. He holds a Salesforce.com certification and has experience in several diverse fields. He specializes in client satisfaction, and holds a Bachelor of Science from Middle Tennessee State University.

Tammy Hawes, President of Virsys12, states, Kyle has shown our clients he is customer centric through his initiative and contributions at Virsys12. We look forward to his continued growth and development with our team.”

Virsys12, LLC is a salesforce.com is a Silver Cloud Alliance Partner, based in Brentwood, TN, and provides implementation consulting and support for the salesforce.com and force.com platform. Our experience in process and technology has helped many companies reap the most value from their investment. For more information, please visit our website at http://www.virsys12.com.







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Clearwater Compliance Marketing Consultant Making Strides in Online Training

(PRWEB) July 10, 2012

Neal has worked as a freelance blogger and online marketing consultant for companies in the US, Europe and Australia for over ten years, and has always been an advocate of small businesses embracing new technology and software solutions in order to stand out in the crowd.

Acutely aware of the lack of an affordable, accessible and comprehensive training solution for companies of all sizes, her newest venture, eSkills Learning, offers to provide an online hub where entrepreneurs, marketers and small business owners can learn about topics such as SEO (search engine optimization), social media and cloud-hosted software solutions in step-by-step, bite sized tutorials.

The new company has already been fast-tracked to success, enabled by the Entrepreneurial Spark start-up business incubator in Glasgow which provides a state of the art office facility, access to experienced mentors and weekly business seminars. eSkills has also been accepted on to the Scottish Enterprise High Growth program – a government initiative designed to provide access to financial and legal support to start-up businesses that will generate