Highland Solutions Announces the Company’s Successful Completion of the SOC 2 Type II Audit

Chicago, IL (PRWEB) July 25, 2014

Highland Solutions, a global enterprise technology and business solutions consultant, is pleased to announce the company’s successful completion of the Service Organization Control (SOC) 2 Type II audit. Completion of the audit indicates that the policies, communications, procedures and monitoring of controls have been implemented by Highland Solutions and tested by an independent certified public accounting firm.

“The significance of this certification is that our clients can feel confident that Highland is just as committed to the security and integrity of their data and systems as they are,” stated Jeff Nixon, chief operating officer of Highland Solutions. “With strong internal controls, and the ability to build secure and client-centric business solutions, we are able to help our clients achieve their goals of being more productive, competitive and compliant.”

Highland Solutions’ audit included a full evaluation of the following:

Security, ensuring the system is protected against unauthorized access (both physical and logical);
Availability, indicating the system is available for operation and use as committed or agreed; and
Processing integrity, confirming the system processing is complete, accurate, timely and authorized.
“Highland Solutions’ focus on strong internal controls is evident in this report,” says Jim Jimenez, managing partner at SSAE 16 Professionals, LLP. “The successful completion of this audit is a testament to Highland Solutions’ integrity, accountability, and its commitment to its clients.”

The audit undergone by Highland Solutions was conducted in accordance with the AICPA SOC reporting standards. The audit was conducted by SSAE 16 Professionals, LLP, a full service PCAOB registered CPA firm providing SSAE 16 (SOC 1), SOC 2, and SOC 3 audits. SSAE 16 Professionals, LLP evaluated Highland Solutions’ design and operating effectiveness of internal controls and processes related to the Security, Availability and Processing Integrity Trust Services Principles.

The report reaffirms Highland Solutions’ commitment to operational excellence and specifically covers controls relevant to Security, Availability and Processing Integrity.

About SSAE 16 Professionals

SSAE 16 Professionals, LLP is one of the nation’s leading firms specializing in SSAE 16 (SOC 1), SOC 2, and SOC 3 audits and readiness assessments. Each of our professionals has over 10 years of relevant experience at “Big 4” and other large international or regional accounting firms. Each professional is certified as a CPA (Certified Public Accountant), CISA (Certified Information Systems Auditor), CIA (Certified Internal Auditor), CISSP (Certified Information Systems Security Professional), and/or MBA (Master of Business Administration). For more information, visit SSAE16Professionals.com.

About Highland Solutions

Highland Solutions is a global provider of enterprise solutions at the nexus of business and client relationships. Through strategic partnerships and a deep understanding of our clients’ business processes, Highland Solutions has continuously evolved with the rapidly changing technology landscape. Our service offerings include custom development, cloud computing, systems integration, mobile applications, ecommerce, social business platforms and customer relationship management (CRM) systems. For more information, visit highlandsolutions.com.


CoNetrix Announces Successful Completion of an SSAE 16 Examination

Lubbock, TX (PRWEB) January 09, 2013

CoNetrix is pleased to announce the successful completion of an SSAE 16 examination. The exam, formally known as a Report on Controls at a Service Organization (SOC 1) was performed by BrightLine CPAs & Associates, Inc., an independent CPA firm, for Virtual Cloud and Exchange Hosting Services.

SSAE (Statement on Standards for Attestation Engagements) No. 16, Reporting on Controls at a Service Organization (AICPA, Professional Standards, AT sec. 801) is an attestation standard that superseded the SAS 70 audit standard and establishes the requirements and guidance for reporting on controls at a service organization relevant to user entities internal control over financial reporting.

Successful completion of the SSAE 16 allows CoNetrix to meet the needs of its customers in regards to hosted network services on CoNetrix servers. The examination is meant to determine the effectiveness of the controls that service organizations, like CoNetrix, implement to prevent, or detect and correct, errors or omissions in the information provided to customers.

During the examination, CoNetrix identified nine categories of control objectives to mitigate risks associated with the Aspire Cloud Hosting Service. Specific control objectives have been specified in the following categories:

Data Backup
Network Security
Physical Security
Environmental Security
Virtual Machine Security
Operating System Security
Exchange Security
Maintenance and Change Management
Network and Systems Availability and Monitoring

Through its Aspire Cloud Hosting product, CoNetrix provides virtualized cloud and mail Exchange hosting services to small and medium sized businesses, and other companies and financial institutions (banks, savings associations, credit unions, and trust companies) requiring a high level of security for their operations. Customers are offered a suite of managed IT solutions, up to and including fully managed networks and infrastructure. User systems are secured logically and physically, and monitoring of systems helps ensure reliable availability.

CoNetrix Aspire Cloud Hosting specifically includes the following services:

Maintenance to current service pack and patch levels for products licensed and installed on servers hosted by CoNetrix, including Microsoft software, Adobe Reader and Adobe Flash, Apple QuickTime and Java Runtime Environment.
Weekly full backup and nightly incremental backup of hosted servers
Maintenance of anti-virus updates on all hosted servers
Maintenance of firewall systems at the CoNetrix facility for hosted servers
Maintenance of telecommunications connectivity at the CoNetrix facility
Monitoring of server uptime and availability
Licensing for all Microsoft servers and applications hosted at the CoNetrix facility
Setup of new user accounts for hosted Exchange

In addition to providing Aspire Cloud Hosting services, CoNetrix also offers network consulting, network design and implementation projects, IT audits and security assessments, and tandem security and compliance software that includes modules for business continuity planning, risk assessments, policies and vendor management.

CoNetrix is committed to an annual examination in its performance in order to maintain its standards of security and deliver the highest quality in cloud hosting services to its customers.

HealthLine Systems Announces the Completion of Over 100 Million EchoCloud Transactions

San Diego, CA (PRWEB) July 16, 2012

HealthLine Systems EchoCloud hosted solution has now surpassed 100 million transactions. EchoCloud combines all of the functionality of HealthLine Systems industry-leading software with comprehensive hosting services. EchoCloud uses a thin client browser interface and Microsofts SQL platform to provide 7/24 access from any internet-accessible computer.

EchoCloud now supports 140 clients and over 1,200 client users across the United States.

One of those clients, Nashville General Hospital at Meharry uses EchoCloud to support Echo credentialing applications. Medical Staff Coordinator Robbie Newlin had this to say about their decision to select Cloud implementation:

With the move to Echo, the desire was to avoid additional pressure on IT. The Medical Staff Office didnt want to ask their IT team to acquire hardware, configure IIS and SQL, install Echo, configure fax and e-mail, and to support backup, maintenance, and upgrades.

Ms. Newlin continued: I recommended that we select EchoCloud to avoid placing additional demands on IT time and resources. Our team agreed. Ms. Newlin summarized: For us the Cloud option is a win for our IT team and a win for the Medical Staff Office.

HealthLine Systems research supports this recommendation, indicating that EchoCloud saves valuable client time. The average EchoCloud implementation is 23.6% faster and EchoCloud clients spend 50% less time with client support.

Nashville General Hospital at Meharry has developed a case study:

From Chaos to Calm Efficiency: Five Insights from the Medical Staff Office. In that document Ms. Newlin comments: We have accomplished more with Echo in the last twelve months than we achieved without it over the last ten years.

To discover Five Insights from Nashville General Hospital at Meharry, click here for their case study: http://www.healthlinesystems.com/pdf/NASHVILLE_casestudy12.pdf

Echo clients selecting Cloud implementation cite additional advantages:

Enjoy access from anywhere, at any time
Clients enjoy the ability to access the system from any location at any time during travel, weekends, snow days. All you need is an Internet connection. Time and place are no longer barriers to your progress.

Eliminate competition for IT resources
Clients dont have to compete for internal IT resources. No more jockeying to schedule the high-demand time of IT professionals to acquire and install hardware; to configure IIS and SQL; to build function-specific environments and install Echo software; or to configure faxing and e-mail.

Liberate IT professionals
Client IT professionals can be freed up to focus on highest priority enterprise initiatives. At the same time, clients benefit from HealthLines significant investment and infrastructure, intimate familiarity with Echo functions and dedicated vigilance for all Echo applications.

Avoid expense
Most clients realize a sizable reduction in operating costs. Securing an environment comparable to that of EchoCloud would require a significant or cost prohibitive initial and ongoing investment.

Echo clients selecting Cloud implementation cite additional advantages: continued

Secure peace of mind
Benefit from a highly stable, geographically diverse system housed in a state-of-the-art data center. Enjoy best-in-class security, connectivity and reliability. EchoCloud consistently exceeds the Service Level Agreement standard of 99.5% up time.

Assure world-class data security and compliance
EchoCloud includes up-to-the-minute hardware, third party and Echo enhancements to secure your data and meet applicable HIPAA and HITECH compliance requirements.

Relax with stress-free system maintenance and upgrades
HLS maintains, backs up, and provides for SQL database maintenance, operating system upgrades, and regular Echo enhancements and upgrades. Many EchoCloud clients leave on Friday and return on Monday to find their Echo update complete!

Lock in proactive monitoring
EchoCloud employs multiple tools to proactively monitor all systems to detect developing issues and resolve them BEFORE they become significant problems. EchoCloud mitigates downside risk by regular reindexing and database optimization, server benchmarking and preemptive resource allocation, and proactive calls from Echo support with questions and organization-specific opportunities.

About HealthLine Systems

All HealthLine Systems software systems are offered as either cloud/hosted or as installed solutions including:

EchoCredentialing, web-based credentialing and provider management software;

EchoQuality, an integrated and comprehensive quality management software solution that supports patient safety and regulatory compliance initiatives and

EchoAccess, healthcare’s first fully web-enabled contact center solution with a web-browser user interface.

HealthLine Systems client base represents over a thousand distinguished healthcare organizations in 50 states, Canada and Mexico. Incorporated in 1985, HealthLine is privately held and based in San Diego, California. HealthLine is committed to provide peerless information management solutions to maximize the quality and delivery of healthcare services through technological innovation. For more information, visit HealthLine Systems website, http://www.healthlinesystems.com.

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